Emergency Management

Emergency Management & Security Operations Specialist

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Create impact as an Emergency Management & Security Operations Specialist

Join the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

Your Role

As the Emergency Management & Security Operations Specialist, you'll oversee the delivery of a high-performing Emergency Management Program across Australia. Your role ensures emergency response capabilities are not only compliant but exceed regulatory standards, are tailored to operational needs, and evolve with emerging risks. You'll also support broader security operations, including threat management and incident response.

Key Responsibilities

• Lead and deliver a best-in-class Emergency Management Program across a multi-site Australian portfolio, ensuring compliance and continuous improvement.
• Develop and manage emergency procedures, training packages, and warden communications tailored to hybrid workforce needs.
• Respond to emergencies in real time, conduct post-incident reviews, audits, and provide risk mitigation advice and detailed reporting.
• Support security operations, including threat management, daily briefings, and operational requirements.
• Establish and maintain an assurance framework with audit schedules, tools, and templates, while participating in on-call operations as needed.

This is a permanent role with exciting opportunities for growth and learning and open to candidates based in Gadigal Country (Sydney) and Naarm (Melbourne).

About You

• Excellent experience in emergency management frameworks and program delivery.
• Strong background in security operations and incident response.
• A high level of attention to detail, organisational skills, critical thinking and adaptability.
• Experience in post-incident reviews, audits and risk reporting.
• Proficient in Microsoft Office and collaboration platforms.
• In-depth knowledge of emergency infrastructure and systems.
• Qualification or equivalent experience in Public Safety, Emergency Management, and Auditing.
• Experience in corporate security environments and multi-site operations.
• Qualification in Training & Assessment (highly regarded but not essential).
• Willingness to travel interstate as required.

Applications close Sunday 14 September 23:59pm AEDT.

Benefits

• Boosted superannuation with 13% as standard
• Up to 50% off personal insurance, including home and motor insurance
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex
• Dedicated career growth programs, including the award-winning IAG Academy
• Inclusive leave such as public holiday swap and gender affirmation leave
• Discounts on every day and special occasion items
• A certified Family Inclusive WorkplaceTM
• Employment type eligibility criteria apply

About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other, Information Technology, and Management
• Industries: Insurance

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