Emergency Department
3 days ago
Join to apply for the Emergency Department - (Administrative Officer Level 3) role at NSW Health
Employment Type: Permanent Full Time and Permanent Part Time, minimum 20 hours per week
Position Classification: Administrative Officer Level 3
Remuneration: $34.46 - $35.54 per hour + Annual leave loading + Superannuation
Location: Concord Repatriation General Hospital
Requisition ID: REQ604957
About The RoleConcord Repatriation General Hospital has a well-earned reputation for excellence in healthcare for over 70 years. Building on its proud heritage of caring for the Veteran community, the hospital now services the local communities of Concord, Strathfield, Burwood and beyond.
The Emergency Department (ED) Administration Officer will perform administrative functions in collaboration with various internal and external stakeholders to support effective patient care. Providing excellent customer service to all patients presenting to the Emergency Department with a strong customer focused approach, and providing timely and efficient administrative support to the clinical and nursing staff of the Emergency Department, including accurate registration, admission and financial election of all patients and associated administrative duties.
For more information, please view the Position Description.
Ideal Candidate- Strong customer service skills with relevant experience managing a diverse clientele.
- Capacity to retain and apply knowledge of patient revenue and fee management including the use and benefits of private health insurance in the public health system.
- Proven attention to detail with a very high level of accuracy when working with a range of computer systems and administrative processes.
- Shift Requirements Have the availability to work a variety of shifts: Morning/Afternoon/Evening/Overnight/Weekend/Public Holiday. Be available 3+ days per week - minimum of 20 hours per week.
- The ability to work a 24/7 roster.
- To participate in an on-call roster for urgent coverage.
- Accrued Day Off each month for (Full Time positions only) and paid Parental Leave & Annual Leave loading.
- Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
- Access to free courses, qualifications and coaching via Sydney Education.
- Access to confidential EAP counselling for staff and their families.
- Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources.
- The ability to use the Concord Hospital Staff Gym.
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).
EEO and Diversity: SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply. If you require assistance, please advise the contact person at the time of your application.
For more information about SLHD, visit the Working With Us page. Join the team enriching health in millions of ways every day, apply now
Applications Close: 21 September 2025
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