Project Manager

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• Work as part of a specialist team on TZV's technology transformation project
• Impactful PM role, managing activities across the entire project lifecycle
• 12-month contract, full-time hybrid role, based in Burwood East

Triple Zero Victoria (TZV)

• Work as part of a specialist team on TZV's technology transformation project
• Impactful PM role, managing activities across the entire project lifecycle
• 12-month contract, full-time hybrid role, based in Burwood East

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

About the Role

The Project Manager (Next Gen CAD) is a key and active participant within the Next Generation CAD program (NGC) and broader Digital Transformation team. The goal of the function is to manage one or multiple projects as directed by the Senior Manager, Cardinal Program. The Project Manager will work closely with the business experts and vendors, including the strategic delivery partner and system integrator.

The role will be responsible for project planning, project delivery in accordance with the agreed scope, budget, timeframe and quality and project closure. Activities will include project management under agile and waterfall methodologies and will require involvement in procurement activities, vendor engagement and management, and project management of nominated projects into production. To achieve these deliverables, the role will follow TZV's Project Management Framework.

The Next Gen CAD (Call Taking and Dispatch) program is a critical government investment and includes the delivery of various technical capabilities. There are several technical components of the Next Gen CAD eco-system that need to be delivered concurrent with implementation of Next Gen CAD. There are ICT dependencies that directly impact TZV's ability to achieve Next Gen CAD milestones and dependencies and need to be managed as a portfolio of ICT related projects, concurrent with Next Gen CAD delivery.

This particular Project Manager role has a focus on systems engineering and infrastructure within the Next Gen CAD Project, including networking, server architecture, data centres and storage systems. This project will also emcompass security best practice, firewalls, encryption, and data protection.

Day to day responsibilities include:

• Development of key project artefacts in accordance with TZV's Project Management Framework/templates. This includes Business Cases, detailed Project Management Plans, project controls (risk log, issue log, various registers and lessons learned), schedule, budget, monthly status reports, meeting agendas, minutes and milestone reports
• Development of appropriate project governance structures (Project Control Board, Working Groups etc.) in accordance with TZV's Project Management Framework
• Management of requirements gathering, business impact assessment and current state mapping undertaken by Business Analysts
• Leading the development of Change Management Plans, ensuring internal and external stakeholders are continually and fully briefed on project progress
• Coordination of internal and external resources (e.g. vendors, consultants) and work collaboratively across the organisation to deliver all project activities to meet project objectives
• Effectively communication with technical teams to ensure that project deliverables meet quality standards and requirements, and that the new infrastructure is successfully integrated

About You

The successful candidate will have a tertiary qualification in Project Management and/or Project Management Qualification (PRINCE2, PMBOK, or equivalent), as well as the following skills and experience:

• Demonstrated a minimum of five years project management experience in medium to large technology projects
• Demontsrated ability to negotiate, influence outcomes amd obtain support
• Demonstrated ability to successfully implement, coordinate and deliver projects with multiple users over multiple sites
• Strong interpersonal and stakeholder engagement skills
• Excellent written and verbal communication and presentation skills

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• 'Memberlink' discount card, accepted by 1,000's of retailers and services providers
• Free staff parking at all our sites
• Salary packaging options after an initial service period

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the 'Apply' button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

For a confidential discussion, please email Careers@triplezero.vic.gov.au .

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Friday 15 August 2025.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au .

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Triple Zero Victoria is the critical link between the Victorian community and the state's emergency services agencies, partnering with those agencies to improve service delivery to the community. It provides Victoria's 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES. Its vision is to be a high-performing team trusted by the community and our partners to deliver the right emergency response. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

Triple Zero Victoria is the critical link between the Victorian community and the state's emergency services agencies, partnering with those agencies to improve service delivery to the community. It provides Victoria's 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES. Its vision is to be a high-performing team trusted by the community and our partners to deliver the right emergency response. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

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