Venue Manager

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Venue Manager – MSAC & Lakeside Albert Park

We're seeking a dedicated and hands-on Venue Manager to oversee all aspects of one of our food retail and event venues in the heart of Albert Park Melbourne. In this full-time role, you will be responsible for everything from stock control, wages, training, and staffing to venue presentation, menu creation, and organizing group bookings and functions. Working closely with the State General Manager, you'll ensure the venue operates at the highest standard of service and efficiency while maintaining its outstanding reputation.

Venue Manager – MSAC & Lakeside Albert Park

We're seeking a dedicated and hands-on Venue Manager to oversee all aspects of one of our food retail and event venues in the heart of Albert Park Melbourne. In this full-time role, you will be responsible for everything from stock control, wages, training, and staffing to venue presentation, menu creation, and organizing group bookings and functions. Working closely with the State General Manager, you'll ensure the venue operates at the highest standard of service and efficiency while maintaining its outstanding reputation.

Responsibilities

• Day to day operations: Work alongside your team to ensure smooth operations and excellent service. Manage all matters related to the venue, including stock control, wages, and staffing levels.
• Staff leadership: Hire, train, and appraise staff to build a high-performing team.
• Operational excellence: Monitor and optimize KPIs such as customer numbers, customer spend, food costs, labour costs, and Google reviews.
• Guest experience: Coordinate group bookings and functions, ensuring smooth execution and exceptional service.
• Menu creation: Collaborate with the kitchen team to develop and maintain a menu and special menus that reflects the venue's reputation.
• Inventory and purchasing: Manage ordering, par levels, and budgets to ensure cost efficiency.
• Venue presentation: Maintain the highest standards of cleanliness, organization, and ambiance.
• Reporting: Provide regular updates to the Management Team, Director and Client on performance and key operational metrics.
  
  

Experience And Skills Required

• 3+ years of hands-on management experience in hospitality preferably with a retail background, as an Assistant Manager or Venue Manager with a focus on delivering exceptional customer experiences.
• Proven ability to lead, train, and appraise a team to maintain high standards.
• Strong understanding of stock control, wages, menu planning, and group bookings/functions.
• Results-driven mindset with a thorough understanding of hospitality KPIs and operational management.
• Excellent communication and problem-solving skills, with a passion for maintaining a positive team culture.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing

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