Customer Service Representative

20 hours ago

Noosa North Shore, Queensland, Australia Fresenius Kabi Australia and New Zealand Full time
Overview

Join to apply for the Customer Service Representative role at Fresenius Kabi Australia and New Zealand

1 day ago Be among the first 25 applicants

1 day ago Be among the first 25 applicants

Role Details
  • Part time opportunity - Fixed Term Contract - 3 days per week
  • Be part of an innovative agile organisation
  • Fantastic team and company culture
  • Rapidly growing global organisation
About the role

We are currently seeking an experienced Customer Service Representative to join our Commercial Services team based in Mount Kuring-gai and reporting to the Customer Service Team Leader.

The primary responsibility is managing administration of home nutrition patients and ensuring they have sufficient stock on hand to avoid emergency situations, as well as coordinating time sensitive deliveries to ensure product is received in a required time period.

If you are a great communicator, love working as a team, have strong organisation skills, and thrive on excellent customer service, then this role is for you

Responsibilities
  • Customer Service
  • Administration
  • Knowledge and Compliance
What we are looking for
  • Previous experience in customer service role, ideally from within the healthcare industry or a similar GMP controlled environment
  • Exposure to SAP and Salesforce or a similar system would be advantageous
  • Strong interpersonal skills and the ability to work autonomously
  • Excellent organisation and time management skills with a strong attention to detail
  • Strong problem-solving skills and initiative to ensure issues are identified and addressed appropriately
  • Proficient in Microsoft Office Suite
Benefits and Additional Information
  • Flexible working environment and arrangements
  • A culture focused around personal development and health and wellbeing
  • Various lifestyle and support programs for our employees, including EAP, study support and reward and recognition programs
About Fresenius Kabi

At Fresenius Kabi, we have a singular purpose - Committed to Life. This corporate philosophy allows us to provide the highest-quality medicines and technologies to those in need.

Our product portfolio comprises a comprehensive range of I.V. generic drugs, infusion therapies and clinical nutrition products, as well as the devices for administering these products. In Gastroenterology, we supply market leading products that play an essential role in preparing patients for colonoscopies. Within transfusion medicine and cell therapies, Fresenius Kabi offers products for the collection of blood components and extracorporeal therapies.

We are committed to equal employment opportunity for everyone, regardless of age, gender, ability, race, religion, sexual orientation, or ethnicity. This allows us to be a diverse and inclusive workplace, which promotes understanding and acceptance among our employees and the broader community.

We encourage applications from all, including those of Aboriginal or Torres Strait Islander descent.

For more information about Fresenius Kabi Australia, please visit our website www.fresenius-kabi.com.au


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