HR Solutions Specialist

3 weeks ago

Brisbane, Queensland, Australia Airservices Australia Full time
Overview

Join to apply for the HR Solutions Specialist role at Airservices Australia

Brisbane based – hybrid role with 2 days WFH and on-site parking available.

Why This Role Matters

This role will transcend beyond process reviews and mapping. You will reimagine how we deliver employee services holistically, lead and collaborate across a diverse portfolio of improvement initiatives, and co-design user-centred, strategically aligned solutions that enhance the experience of employees and managers, streamline operations, and enable data-informed decision-making. You will remain agile and responsive to the evolving needs of the Airservices workforce.

You'll serve as the vital link between strategy and execution, co-designing solutions, collaborating with cross-functional stakeholders, and driving sustainable change through thoughtful implementation. This includes leading change initiatives, managing roll out, crafting effective communications, and delivering training to ensure successful user adoption.

What You\'ll Do
  • Provide consistent, practical advice and guidance to managers on a broad range of operational people matters and conditions of employment
  • Partner with stakeholders to scope and embed people solutions that are intuitive, scalable, and future-ready
  • Lead current state analysis and identify opportunities for improvement across key HR processes (e.g. HR ticketing system, onboarding, fitness for duty, performance management, talent calibration)
  • Facilitate cross-functional workshops to shape HR solutions; support ICT implementation and broader transformation initiatives with a focus on adoption, change, and continuous improvement
  • Drive service uplift through data insights, self-service enablement, and experience-led design
  • Be a trusted advisor on operational people matters, while contributing to strategic projects across the CPCO division

Please head to our Website to view the full Position Description via the apply link below.

What You'll Bring
  • Strong HR generalist or project experience in complex, industrialised environments
  • Exposure to transformation projects (e.g. ERP, onboarding redesign, ticketing system)
  • A mindset for continuous improvement and a passion for user-centred design
  • Experience in stakeholder engagement, change management, and training delivery
  • The ability to think systemically, influence broadly, and deliver with impact

This is a role for someone who sees the big picture, connects the dots, and brings people on the journey.

Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the successful applicants will be required to undertake as part of the recruitment process.

How To Apply

To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) Sunday 14 Sept.

Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Human Resources
  • Industries: Airlines and Aviation

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