Patient Services Administrator

1 day ago

Sydney, New South Wales, Australia City Fertility Full time
Overview

The Opportunity: Sydney CBD Facility. This role involves interacting with patients to provide a quality experience by delivering exemplary service, answering questions and diffusing frustrating and difficult situations while they are on their IVF journey.

About you

We are looking for someone who is patient-focused, compassionate, supportive, and a team promoter. Ideally, you will bring the following to the role:

  • Demonstrated 1–2 years Medical Reception or similar customer services experience
  • Clinician secretary in OBGYN experience is advantageous
  • Must have experience in the Health Industry
  • Understanding of Medicare / Private Health Billing preferred
  • Intermediate to advanced MS Office
  • Clinic2Cloud and/or Genie software or equivalent practice management software
Other skills / competencies
  • Cost quoting, Medicare Billing / Private Health Billing
  • Booking internal and external appointments within the clinic and Day Hospital
  • Answering customers' questions on various complex matters related to the IVF journey and day-to-day enquiries
  • Providing an understanding of all IVF services provided by City Fertility
Application process

If this opportunity sounds like the perfect fit for you, submit your application now by clicking the "Apply" button. Alternatively, you can find all our opportunities at City Fertility Career Opportunities: https://www.cityfertility.com.au/about-us/career-opportunities/

City Fertility is an equal opportunity employer. All facets of diversity are important to us, and we endeavor to create an environment where everyone, regardless of gender, age, ability, race, ethnicity, sexual orientation, gender identification or religion, can contribute to our progressive business.

  • An applicant must be legally entitled to work in Australia; successful candidates are required to provide proof of their right to work prior to commencement.
  • Candidates applying for day procedure/hospital positions may be required to provide proof of specific immunisations and vaccinations.
  • All personal information City Fertility receives will be stored, used and disclosed in accordance with our Privacy Policy.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Health Care Provider
Industries
  • Medical Practices
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