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Patient Administration Specialist

3 weeks ago

Sydney, New South Wales, Australia beBeeAdminsitration Part time $60,000 - $80,000
About the Role

We are seeking a highly motivated and reliable Admissions Coordinator to join our organization. This part-time role involves checking in and admitting patients for private elective surgeries and public waitlist bookings.

You will undertake effective and efficient patient administration activities in line with hospital policies, providing accurate and timely data entry to support admissions and bookings.

Customer service should be of a high standard, reflected in positive patient and stakeholder experiences.

Responsibilities
  • Check in and admit patients in line with hospital policies.
  • Provide accurate and timely data entry to support admissions and bookings.
  • Handle multiple stakeholders and direct patient contact with professionalism and courtesy.
  • Maintain high standards of customer service and patient experience.
  • Collaborate with front office, reception, and medical teams to ensure smooth patient flow.
Requirements
  • Exceptional customer service skills with timely, efficient, friendly, and courteous communication.
  • Absolutely accurate and timely data entry and administrative skills.
  • Well-developed oral and written communication skills.
  • Ability to prioritize tasks effectively.
  • Solid understanding of medical terminology and health fund contracts.
  • High standard of computer literacy.

This is an opportunity to contribute to a professional team environment while enhancing your skills and experience in patient administration.

Benefits

Our organization offers a supportive work environment and opportunities for growth and development.