Facilities Manager

This role involves supporting facilities management across an assigned portfolio of Commonwealth Client properties, implementing best practices for both owned and leased premises while managing facility services for WoAG properties within JLL's remit. The position requires building strong working relationships with Portfolio Managers, Client Operations Managers, and client site staff to effectively deliver facilities management activities. Regular site visits are essential for asset validation, safety and condition inspections, building fabric assessments, and client engagement. The successful candidate will be responsible for delivering contract initiatives while ensuring consistent processes, systems, and reporting across the portfolio.

• Implement operational strategies aligned with organizational goals, supervise maintenance requirements, and manage 24/7 afterhours client service
• Identify process optimization opportunities to improve efficiency, consistency, and quality while ensuring minimal business disruption
• Control assigned budgets, monitor costs, identify savings opportunities, and manage vendor spend within financial delegation limits
• Monitor key performance indicators, develop improvement plans, and serve as the primary facilities management contact for the regional portfolio
• Provide leadership and mentorship to operational teams while supporting recruitment, training, and onboarding activities
• Ensure compliance with relevant regulations, policies, and procedures while proactively identifying and mitigating operational risks
• Fulfill health and safety responsibilities, report incidents according to protocols, and adhere to JLL\'s business conduct guidelines
• Assess operational performance and prepare reports with insights and recommendations for strategic decision-making
• Support the Facilities Management Vertical with appropriate client reporting solutions
• Propose and implement continuous quality improvement practices and industry best practices across operations

• Minimum 3 years\' experience in Facility, Property, or related field, preferably with Government or Corporate Sector clients
• Strong oral and written communication skills with proven ability to lead teams and liaise effectively with stakeholders
• Proficiency in Microsoft Office suite and strong overall computer skills
• Knowledge of HSE requirements, Australian Standards, and vendor management for specialized services
• Understanding of basic technical property aspects and fixed maintainable assets
• Ability to obtain and maintain AGSVA Clearance and associated Entity clearances
• Must be an Australian Citizen (tertiary qualification in Building/Facility Management or Business Administration advantageous but not essential)

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What you can expect from us: As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

Apply today, quoting job reference number LMREQ433516

• Mid-Senior level

• Full-time

• General Business and Engineering