Rating Officer

4 weeks ago

Sydney, New South Wales, Australia Careers at Council Full time

Bankstown, Non AU State

Description

Here at CBCity

The City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

The role

We are seeking a diligent and customer-focused Rating Officer to join our Finance team. In this operational and administrative role, you will be responsible for maintaining the accuracy of Council's rates database and supporting the delivery of rating services in line with legislative and policy requirements. Your work will ensure high-quality service for both internal stakeholders and the broader community.

Duties Will Include But Not Be Limited To

  • Process rates-related customer, property, and account maintenance transactions.
  • Provide accurate and timely updates to the rates database.
  • Liaise with debt recovery agents, payment agencies, and government bodies regarding property and rates matters.
  • Deliver excellent customer service via phone, email, and face-to-face interactions.
  • Support the continuous improvement of rating processes and data quality.
  • Assist the Team Leader and Coordinator with projects and reporting requirements.
  • Contribute to meeting statutory deadlines and issue dates related to rates and charges.

For a full list of duties, click HERE to review the position description.

You Will Have
  • Strong administrative skills and attention to detail.
  • Experience in customer service, preferably in rates, finance, or a local government setting.
  • Working knowledge or willingness to learn rating systems and relevant legislation (e.g. Local Government Act), with a growth mindset.
  • Well-developed communication, organisational, and problem-solving skills.
  • High level of data entry accuracy and document handling.
  • Ability to work collaboratively and meet competing deadlines.
  • Experience with INFOR Pathway and SharePoint systems is desirable.
  • Tertiary qualifications in Finance, Accounting or Local Government Rates & Revenue are an advantage.

The salary range for this opportunity starts at $77,261 (Grade E, Step 1) plus 12% super.

Click HERE to access salary information for all steps within the designated Grade.

What's On Offer
  • Permanent full-time position in a supportive team.
  • Flexible working arrangements including Accrued Time Off.
  • Opportunities for growth and training in local government finance.
  • A positive and inclusive workplace culture.
  • Access to CBCity's Health and Wellbeing Programs.

For more information, please contact Jo King (Team Leader Rates Processing) on 9707 9889.

Required

To apply, click the 'Apply' button below. You will be required to create a login using your email address and upload:
  • Resume
  • Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role

Applications close 29 August 2025

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.

Apply for this role

Visit site

Share
#J-18808-Ljbffr

  • Rating Officer

    2 weeks ago

    Sydney, New South Wales, Australia Osborne Richardson Australia Full time

    **Salary**:$35-$40 per hour, $40-$45 per hour**Location**:NSW - Sydney**Ref**:Rating Officer**Description**:Title: Rating OfficerLocation: Canterbury Bankstown City CouncilDuration: 3-months

  • Rates Officer

    2 weeks ago

    Sydney, New South Wales, Australia Hunters Hill Council Full time

    Rates Officer35 hours per weekAn opportunity currently exists for an energetic and qualified Rates Officer to join our small and collaborative team in one of Sydney most prestigious and prime locations.About you:As the Rates Officer, your role will be to manage the efficient and effective delivery of Council's rates function whilst ensuring regulatory...

  • Rates Officer

    2 weeks ago

    Sydney, New South Wales, Australia Hays Full time

    Large Local council requires an experienced Rates or Accounts Receivable Officer for 3 month contract**Your new company**One of the largest local government councils requires an experienced Rates Officer or Accounts Receivable expert for this busy contract role.**Your new role**Reporting to the team leader key duties will include- Processing high volume...

  • Rating Officer

    2 weeks ago

    Sydney, New South Wales, Australia Ivory Group Full time

    A work environment with guidance and support to ensure success in the role- Competitive hourly rate offered: $37 - $43 p/h + Super**ABOUT THE COMPANY.**Working for Council based in South-Western Sydney, you will be a part of the Rates Team on an initial 3-month contract. Your team is accountable for the accuracy of data, delivery of information and providing...

  • Rates Officer

    2 weeks ago

    Sydney, New South Wales, Australia The Local Government Staffing Specialists (Logo) Full time

    Job-ID: 07201 Regional NSWA number of Councils in Regional NSW are seeking Rates Officers to assist due to staff members being on leave and/or a backlog of projects.**_ QUALIFICATIONS_**:You will need to have experience in Local Government Rating and in using one of the following software systems: Civica, TechOne and/or IT Vision.**Responsibilities**:- Your...

  • Rating Officer

    2 weeks ago

    Sydney, New South Wales, Australia The Hills Shire Council Full time

    **About the role**:We are looking for an engaging and motivated individual to support the Rates team in delivering quality services to stakeholders. This position is responsible for the efficient, accurate and effective processing, monitoring and administration of Council's rates related activities, in line with Council policy and procedures whilst ensuring...

  • Rates Officer

    1 week ago

    Sydney, New South Wales, Australia Fairfield City Council Full time

    Applications closing on 25 October 2024, 04:00 PM- Reference number2024.135- Job TypeFull Time- PackageThis position is a Grade 3, salary range is $66,443 p.a. with progression to $73,338 p.a.**THE POSITION**:The position of Rates Officer is responsible for performing numerous administrative and operational functions to assist in the management of Council's...

  • Rates And Debt Recovery Officer

    2 weeks ago

    Sydney, New South Wales, Australia Liverpool City Council Full time

    Liverpool City Council has an exciting opportunity for a suitably qualified administration officer to join its Rates team. The successful applicant will provide support in all facets of Rates Administration and Debt Management.**ABOUT THE ROLE**The primary responsibility of the role is to provide a high level of customer service in the rating and property...

  • Rates Administrator

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $77,378 - $100,592

    Join Our Team as a Rates OfficerAbout the Role:We are seeking a highly motivated and organized individual to join our team as a Rates Officer. As a key member of our team, you will be responsible for processing sale/transfer notices, calculating pensioner rebates, and issuing rates notices.Key Responsibilities:Process sale/transfer notices in accordance with...

  • Rates Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeRate Full time $77,378 - $100,592

    Rates Officer RoleExpand your knowledge in Local Government operations, working in a dynamic team environment.This role offers opportunities to develop your career in local government, collaborating with a multi-skilled team responsible for Rates and Revenue services.Key responsibilities include:Processing sale/transfer notices and changes of...