Learning and Experience Lead
2 weeks ago
Learning Experience Lead – Computershare Australia
Location: Yarra Falls, Melbourne (Hybrid). This is a hybrid position based in our Yarra Falls, Melbourne location. We're committed to flexibility and wellbeing; our hybrid strategy currently requires three days a week in the office, with the option to work remotely for part of your working week. Learn more about our flexible work culture at computershare.com/flex.
OverviewComputershare has an exciting opportunity for a Learning Experience Lead to join our Communication Services team in Melbourne on a 6-month fixed-term basis. You will focus on enhancing capability and performance through innovative learning design, collaborating across teams and with clients to support continuous improvement initiatives and deliver key project outcomes that make a real impact.
Responsibilities- Design impactful learning experiences using data, user feedback, and human-centered design to optimise engagement, retention, and performance
- Develop high-quality content across formats (e.g., workshops, digital modules, manuals) aligned with adult learning principles and business goals
- Deliver training sessions including inductions and upskilling programs, while supporting learner success through assessment and feedback
- Manage multiple learning projects, ensuring timely delivery and alignment with strategic priorities
- Review and enhance existing programs with evidence-based recommendations and continuous improvement
- Collaborate with stakeholders to identify needs, co-design solutions, and ensure strategic alignment
- Leverage learning technologies to improve accessibility and scalability of training
- Drive quality through insights, advising on capability uplift and embedding quality-focused practices across teams
- Proven experience in learning and development, especially in designing and delivering effective learning programs
- Strong instructional design skills
- Experience using eLearning authoring tools
- Good project management skills and ability to manage multiple priorities
- Proficiency in learning technologies and platforms
- Effective communication and the ability to work well with different teams and stakeholders
- Flexible work to help you find the best balance between work and lifestyle
- Health and wellbeing rewards that can be tailored to support you and your family
- Invest in our business by setting aside salary to purchase shares in our company, with a company contribution as well
- Extra rewards ranging from recognition awards and team get-togethers to helping you invest in your future
- And more
We're a global leader in financial administration with over 12,000 employees across more than 22 countries. Computershare's open and inclusive culture supports growth and opportunities for all employees. For accommodations or adjustments during our recruitment process, please visit computershare.com/access for further information.
Seniority level- Mid-Senior level
- Full-time
- Human Resources
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