Account Manager

2 days ago


Brisbane, Queensland, Australia Hitachi Energy Full time
Overview

Account Manager role at Hitachi Energy. This position will sell Hitachi Energy products and solutions at named accounts to achieve order budgets, with a specific focus on Utilities, Mining, Transport, Renewables, Power Generation & Transport customers in the allocated geography. Develop, implement, and manage the account strategy focused on growth, profitability, and customer satisfaction. Coordinate the sales activities and manage resolution of specific customer problems. Sell and promote Hitachi Energy products and solutions in the allocated geography, target clients and projects in accordance with market strategies. Develop and maintain new sales opportunities, customer relationships and manage resolution to specific customer problems. Partner with Local BU team members (also FES sales functions) for assigned customers to maximize top line orders.

The Opportunity

This position will sell Hitachi Energy products and solutions at named accounts to achieve order budgets Specific focus on Utilities, Mining, Transport, Renewables, Power Generation & transport customers in the allocated geography. Develop, implement, and manage the account(s) strategy focused on growth, profitability, and customer satisfaction. Coordinate the sales activities and manage resolution of specific customer problems. Sell and promote Hitachi Energy products and solutions in the allocated geography, target clients and projects in accordance with market strategies. Develop and maintain new sales opportunities, customer relationships and manage resolution to specific customer problems. Partner with Local BU team members (also FES sales functions) for assigned customers to maximize top line orders.

Your Responsibilities
  • You will be reporting to the Hitachi Energy Account Management Lead, and will be responsible for: managing 7-8 key Hitachi Energy accounts in target markets, developing a business plan/account plan to grow the Hitachi Energy customer base, and strategies for the market that ensure attainment of company sales goals; create added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g. frame agreements).
  • Communicate details in accordance with Hitachi Energy supply, offering and strategy; achieve/exceed sales targets set for the territory/state and country targets; participate in the development of sales strategies for accounts by providing the customer's current business and long-term plans; define and propose sales targets and growth margins for the account and ensure their achievement with a structured follow-up; lead the development and implementation of the account plan including executive relationship strategy and coverage plans.
  • Establish and develop account relationships based on a defined strategy; act as focal point for problem resolution; monitor customer claims; plan, facilitate and conduct customer negotiations; develop customer knowledge, maintain and share detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, business drivers, and economic trends; monitor volume and profit; sell products/solutions/services to customers focusing on volume, mix and profitability targets; monitor competitors' activity and formulate appropriate response strategies.
  • Develop a business plan to grow the Hitachi Energy customer base and market strategies to attain company sales goals; ensure the pursuit management system is used as the primary tool for sales management; prepare sales plans using company tools; perform regular status reviews and propose recovery plans in case of potential order shortfalls.
  • Coordinate the use of internal or external resources (e.g., technical, advertising, marketing) to provide value-added services to accounts; ensure efficient marketing communication to external customers and communicate the value proposition of the offer to end customers.
  • Ensure compliance with applicable external and internal regulations, procedures, and guidelines; live Hitachi Energy's core values of safety and integrity.
Your Background
  • You hold tertiary or degree qualifications in Engineering / commercial qualification or recognized equivalent.
  • Minimum 5+ years of experience in Sales or Business Development, preferably in the energy sector.
  • Knowledge in HV Energy Sector at a technical level; good understanding of Hitachi Energy products; local market knowledge is beneficial; strong communication and relationship-building skills.
  • Pro-active self-starter, excellent negotiator, results oriented and driven sales professional with high commercial acumen; significant sales/business development experience within the electrical industry.
  • Experience in utilities, transport & mining sectors is highly regarded; proven track record in identifying and developing business and promoting value-added benefits of technical services.
  • Proficiency in English communication.
More About Us
  • Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
  • International working environment and empowering working culture.
  • On-the-Job Training to help you grow and enhance your skills.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD.


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