Transport / Fleet Allocator

Overview

ANC is seeking a dedicated and highly motivated Transport Allocator to join our team in Bella Vista, NSW and play a critical role in supporting and inspiring our Delivery Professionals (drivers) by optimally allocating transport resources to ensure their day-to-day success of delivering our customer promise. This is a hands-on position that involves close collaboration with Delivery Professionals, as well as cross-functional teams, to create efficient and safe delivery experiences. This position requires flexibility, as it includes working a rotating roster with weekend shifts. As a key member of our team, you'll help us fulfill our promise of delivering excellent outcomes for both our clients and their customers.

What you'll be doing

• Allocation & Scheduling: Manage the daily schedule of deliveries and vehicle requirements according to volume and requirements.
• Collaboration: Work closely with Delivery Professionals and other cross-functional teams to ensure the smooth execution of daily delivery operations.
• Problem-Solving: Handle operational issues on the day of delivery, ensuring timely resolution of any disruptions or challenges.
• Customer Focus: Support the customer experience by ensuring that deliveries meet or exceed expectations.
• Compliance & Safety: Ensure that all allocations adhere to the principles of the Chain of Responsibility (COR) and safety standards.
• Process Improvement: Proactively identify opportunities to improve efficiency, reduce costs, and enhance the customer experience.
• Documentation & Reporting: Maintain accurate records of delivery schedules and any relevant operational metrics.

What we're looking for

• 3+ years industry experience as well as familiarity with Transport Management Systems
• A can-do attitude with a focus on the customer experience
• The ability to work both independently as well as part of a team
• Excellent communication and relationship building skills
• Ability to manage multiple tasks with conflicting demands simultaneously, solve problems, manage and meet deadlines and maintain a high quality of work
• Responsible for ensuring the adherence of COR principles in all Allocation activities
• A sound knowledge of local and interstate capital cities would also be an advantage.

What you'll get in return

• Career Growth Opportunities: With ANC's strong focus on internal growth, there are numerous opportunities for career progression within the company.
• Hybrid Working: The ability to work both in the office and remotely, ensuring a healthy work-life balance.
• Learning & Development Opportunities: Continuous professional development to help you grow in your career with opportunities for training, mentorship, and skill enhancement.
• Work with a dedicated and exceptional team that values collaboration, problem-solving, and customer centricity.
• Paid Parental Leave: Generous paid parental leave to support you during important life moments.
• Corporate Health Insurance Discount: Access to exclusive corporate discounts on health insurance, helping you take care of your well-being.
• Employee Assistance Program: Health and wellness support through our EAP.

About ANC

ANC is an Australian owned leader in last mile delivery and direct to consumer (D2C) services, partnering with some of the largest and emerging retail and e-commerce brands in Australia.

We are customer focused and to us that means to seek out new and innovative ways to deliver on our customer promise. Innovation is in our DNA with over 100 years of resilience and growth behind us.

Ready to join a dynamic, customer-focused team?

We're excited to read your CV and learn more about how you can contribute to each other's success. Apply now

Seniority level

• Associate

Employment type

• Full-time

Job function

• General Business, Distribution, and Supply Chain
• Industries
• Transportation, Logistics, Supply Chain and Storage

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