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Consumer Engagement Officer

4 weeks ago

Sydney, New South Wales, Australia NSW Health Full time
Remuneration: $109,857 - $129,624 Pro Rata + Superannuation + Salary Packaging

Employment Type: Temporary Part Time

Position Classification: Health Manager Level 2

Hours Per Week: 15 – 22.5 (negotiable)

Requisition ID: REQ591349

Closing Date: 17 August 2025

Are you passionate about amplifying the voice of consumers in health research and building stronger partnerships between communities, healthcare services and universities?

We're looking for a Consumer Engagement Officer to join our team and play a vital role in strengthening co-design and consumer involvement in research translation across our partnership.

Role

In this dynamic and rewarding role, you will lead and support a range of initiatives to increase consumer involvement in health research across our partnership, including:

Providing strategic advice and information on policies, procedures, and other aspects of consumer involvement in health research, developing, delivering and evaluating training workshops for health professionals, researchers and consumers

establishing, coordinating and supporting a Consumer Advisory Committee managing and expanding a register of consumers across the NSWRHP footprint and actively connecting consumers and research teams.

supporting researchers to involve consumers and community groups in their health research.

Occasional overnight travel may be required.

Who You'll Be Joining

NSW Regional Health Partners (NSWRHP) is a partnership of six organisations accredited by the National Health and Medical Research Council (NHMRC) as a Research Translation Centre (Regional, Rural and Remote).
  • Hunter New England, Mid North Coast and Western NSW Local Health Districts
  • Rural Doctors Network
  • Charles Sturt University
  • University of New England

We are a small team working closely with our partners to support the translation of health and medical research into clinical practice – improving outcomes for patients and communities and enhancing the efficiency of health services.

We welcome applicants based anywhere in our region.

About You

We're looking for a collaborative and motivated individual with:
  • Previous experience working with consumers, ideally in a health or community services environment, and an understanding of the research ecosystem
  • Strong communication, relationship-building, and stakeholder management skills
  • The ability to influence, advocate, and foster partnerships across diverse groups
  • A genuine passion for meaningful consumer involvement in research to improve outcomes for communities
  • A go-getter attitude with a high level of initiative and problem solving skills

Why Join Us?
  • Make a meaningful impact in a role with purpose
  • Join a collaborative and supportive team committed to improving health outcomes
  • Enjoy flexible working arrangements and ongoing professional development
  • Access generous salary packaging options to maximise your take-home pay
  • Sustainable Healthcare: Together towards zero
  • Employee Assistance Program (EAP) for staff and family members

Additional Information

An eligibility list will be created for future temporary part time vacancies.

To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

Need more information?
  • Click here for the Position Description
  • Find out more about applying for this position

For role related queries or questions contact Lisa McFayden on lisa.mcfayden@health.nsw.gov.au

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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