
Disability Service Manager
2 days ago
Join to apply for the Disability Service Manager role at Troocoo
2 weeks ago Be among the first 25 applicants
Join to apply for the Disability Service Manager role at Troocoo
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An exciting opportunity exists for an experienced and passionate leader to oversee the delivery of high-quality, person-centred disability support across a portfolio of home (SIL) services in Toowoomba.
This role offers the chance to lead a dedicated team through a time of positive change and renewed focus on client outcomes, staff development, and service excellence.
Key Responsibilities:
- Lead, develop and support a high-performing team of Site Supervisors and Support Workers.
- Drive person-centred, strengths-based service delivery aligned with client NDIS plans.
- Manage day-to-day operations including staffing, incident management, rostering, and financial oversight.
- Collaborate with families, health practitioners, support coordinators and other stakeholders to ensure consistent and safe support.
- Champion continuous improvement and implement strategies that promote service innovation and efficiency.
- Handle complex client needs and escalate risks where appropriate.
- Build community connections and identify opportunities to grow and tailor services in line with local needs.
- Bachelor's degree in Human Services, Social Work, Psychology, or related field.
- Minimum 2 years' experience managing disability, community, or residential services.
- Strong understanding of the NDIS, relevant quality and safeguarding standards, and sector legislation.
- Proven ability to lead, coach and develop diverse teams in dynamic service environments.
- Confident communicator with strong stakeholder engagement and crisis response capability.
- Demonstrated ability to manage competing priorities and deliver operational results.
- Salary packaging options up to $15,900 (plus additional entertainment benefits)
- Professional development support and internal career pathways
- Employee Assistance Program for you and your immediate family
- Paid parental leave and additional leave benefits
- Health and fitness discounts with selected providers
Apply now or reach out for a confidential discussion.
Jacqueline.McEnerney@troocoo.com or 1300690147.Seniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionOther
- IndustriesIT Services and IT Consulting, Advertising Services, and Financial Services
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