Customer Service Officer

3 weeks ago

Beverley, Western Australia Randstad Australia Full time

Join to apply for the Customer Service Officer role at Randstad Australia

4 days ago Be among the first 25 applicants

Join to apply for the Customer Service Officer role at Randstad Australia

A dynamic and growing industrial supply business is looking for a proactive Customer Service Officer to join its team. This role is ideal for an individual who thrives in a fast-paced environment and enjoys building strong relationships with customers.

The successful candidate will be a key point of contact for clients, providing exceptional service and supporting sales efforts to drive business growth. If a candidate has a passion for customer satisfaction and a flair for sales, this opportunity offers a chance to contribute significantly to a thriving local business.

What The Role Involves

  • Responding to customer inquiries via phone, email, and in-person, providing accurate information on products and services.
  • Processing sales orders efficiently and accurately, from quotation through to delivery coordination.
  • Identifying and pursuing sales opportunities with existing and potential customers, upselling and cross-selling where appropriate.
  • Building and maintaining strong customer relationships, ensuring high levels of satisfaction and repeat business.
  • Resolving customer issues and complaints promptly and professionally.
  • Collaborating closely with the external sales team and other departments to ensure seamless customer experience.
  • Maintaining accurate customer records and sales data within the CRM system.
  • Assisting with stock inquiries and liaising with the warehouse team.
  • Preparing quotes and proposals for clients.

What The Ideal Candidate Will Bring
  • Proven experience (2+ years) in an internal sales, customer service, or administrative role, preferably within a trades, construction, or similar industry.
  • Exceptional communication skills, both verbal and written, with a professional and friendly telephone manner.
  • Strong sales aptitude and the ability to identify customer needs and offer suitable solutions.
  • Excellent organisational skills and attention to detail, capable of managing multiple tasks efficiently.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software.
  • A proactive approach to problem-solving and a genuine desire to help customers.
  • Ability to work effectively both independently and as part of a collaborative team.
  • Knowledge of trade products or services will be highly regarded.

Why This Opportunity Stands Out
  • A chance to be part of a supportive and growing local business in the trades sector.
  • A dynamic role that combines customer interaction with sales responsibilities.
  • Competitive salary and a friendly team environment.
  • Opportunity to develop sales and customer service skills further.

Candidates ready to provide outstanding customer service and contribute to the sales success of a reputable South Australian trades business are encouraged to apply.

To Apply

Due to the high volume of applications, only shortlisted candidates will be contacted for phone screening. Please apply with a CV in word format. Any queries please contact Chanel Hirons via email on chanel.hirons@randstad.com.au or on 08 8468 8008.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Seniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Customer Service
  • IndustriesConsumer Services

Referrals increase your chances of interviewing at Randstad Australia by 2x

Sign in to set job alerts for "Customer Service Officer" roles.

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Support Officer

    16 hours ago

    Beverley, South Australia Randstad - Business Support Full time $50,000 - $80,000 per year

    The CompanyOur client is a reputable company supply to th e that supports the mining industry, this growing organisation is seeking a Customer Support Officer who will be fully supported and trained.The PositionYou will be responsible for day to day company sales and converting a quote opportunity to sales. Working within a vibrant team environment; you will...

  • Storeperson (Afternoon Shift)

    1 week ago

    Beverley, Western Australia Aluminium Specialties Group Pty Ltd Full time $104,000 - $130,878 per year

    Supportive work environmentGreat benefits including a staff bonus, a day off for your birthday and many moreWork for a Company that has looked after its Employees for over 50 years.This is a great opportunity for you to join an established, successful and respected industry leader.About Us...Alspec is the market leader in the design and distribution of...

  • Customer Service Officer

    5 days ago

    Beverley, Australia Hoshizaki Lancer Pacific Full time

    Enhance Hoshizaki Lancer Customer experience through exceptional service, being an empowered, focused and accountable team member going above and beyond to delight our customers. Operations - Consistently deliver the best possible customer experience through quality customer service. - Carry out daily customer service activities including - call handling,...

  • Customer Service Officer

    3 weeks ago

    Shire Of Beverley, Australia Randstad Australia Full time

    Join to apply for the Customer Service Officer role at Randstad Australia4 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at Randstad AustraliaA dynamic and growing industrial supply business is looking for a proactive Customer Service Officer to join its team. This role is ideal for an individual who thrives in...

  • Technical Support Officer

    22 hours ago

    Beverley, Australia fleet.space Full time

    Technical Customer Support - Space industry - Join a diverse and collaborative team **The Company** Fleet Space Technologies is an innovative space technology company that builds solutions for companies that wish to monitor and manage assets in remote areas. Our satellite constellation in combination with state-of-the-art ground-based technologies allows...

  • Office and Warehouse Manager

    1 week ago

    Beverley, Australia Theben Pty Ltd Full time

    **About the role** We do have an exciting opportunity for a “Office and Warehouse Manager” to join our small team in Adelaide. This role plays an essential part in our business, you will be responsible for order handling and shipping as well as any clarification around it. **Responsibilities** Handling and processing orders First point of contact for...

  • Gis & Technical Support Officer (Us)

    22 hours ago

    Beverley, Australia fleet.space Full time

    Opportunity to work in space and mining technology company - Be part of a collaborative and high performing team **The Company** Fleet Space Technologies is an innovative space technology company that builds solutions for companies that wish to monitor and manage assets in remote areas. Our satellite constellation in combination with state-of-the-art...

  • Technical Support Officer

    22 hours ago

    Beverley, Australia fleet.space Full time

    Technical Customer Support - Space industry - Remote work opportunity **The Company** Fleet Space Technologies is an innovative space technology company that builds solutions for companies that wish to monitor and manage assets in remote areas. Our satellite constellation in combination with state-of-the-art ground-based technologies allows customers to...

  • Service Technician

    2 weeks ago

    Beverley, Australia Sealed Air Corporation Full time

    Service Technician **LOCATION**:Beverley, SA, AU, 5009**REQ ID**:40589If you are a current employee click here to apply. - Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less...

  • Service Technician

    2 weeks ago

    Beverley, Australia Sealed Air Full time

    Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. Our people are entrepreneurial innovators and problem solvers committed to bringing unique...

  • Customer Care Agent Beverley, Adelaide

    2 weeks ago

    Beverley, Australia Starling Services Full time

    **_Customer Care Agent - _**_Beverley, Adelaide_** **_ Job Type - Contract - _**_Full Time_** **_ Ability to commute/relocate: To Beverley, Adelaide_** **_ Inbound call center: 1 year (preferred)_** **_ Customer service: 1 year (preferred)_** Starling Services have a number of work opportunities in and around various regions in Australia and are looking...

  • Service Technician

    3 days ago

    Beverley, Australia ASSA ABLOY Full time

    **Service Technician - Automatic Doors** At **ASSA ABLOY Entrance Systems**, we are Powering Doors and Empowering People. We empower our customers with an efficient flow of goods and people, through the convenience of automated entrance solutions for any building. Solutions that everyday make our customers feel safe and secure so we can experience a more...