Desktop Support Officer
4 weeks ago
A$60,000.00/yr - A$70,000.00/yr
Join Centorrino Technologies: Innovate, Grow, and Thrive with UsAt Centorrino Technologies (CT), we\'re more than just tech—we\'re a community that goes beyond expectations. We\'ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. We\'re excited by the fact our team is continuing to expand, and we\'re on the hunt for a Desktop Support Officer to join our team in Darwin to deliver high quality onsite technical support to our customers. The role is full-time and will require you to be onsite. Your role will be to provide friendly and knowledgeable support to customers with a positive, can-do attitude. You will interact with a wide array of technology including mac and PCs, tablet devices, server systems, network infrastructure and voice platforms, although the bulk of server and network elements will be managed by our specialist teams.
What you\'ll do- Ensuring the smooth day to day operations of the customers operations
- Be personable with end-users, developing a friendly bond with customers
- Collaborating with colleagues to determine processes that require improvement or can be handled more efficiently
- Seeking customer feedback on performance and taking an active approach to continuously improve results
- Identifying problems or requests without existing processes and collaborating with peers to develop and implement them
- Ensuring documentation and procedures are up to date
- Taking ownership of day-to-day technology issues and dealing with external 3rd party organisations
- Collaborating with peers in other teams to ensure a successful outcome for the customer
- A passion for providing exceptional customer service, demonstrated by helping people fix technical issues with computers and other technology devices
- A keen interest in technology and a strong desire to ensure that all technology is functioning optimally; willingness to learn new technology solutions and concepts to liaise with staff and external vendors
- Effective communication skills when troubleshooting technical issues; ability to remain calm and articulate, providing clear explanations of problems and preventative measures
- A positive attitude and can-do mindset, supported by a proven track record of helping others resolve technical issues
- Excellent verbal and written communication skills, enabling effective communication with a wide range of stakeholders
- Flexibility in handling unusual situations, such as staying back later or adjusting work schedules to accommodate unusual circumstances
Why You\'ll Love Working Here: Our company is a hub of inspiration and creativity where employees love to work. We offer:
- Extensive training and development opportunities to enable continual growth as part of your career planning
- Discounts and benefits to maximise value
- A choice of IT equipment to maximise success, with access to cost-price tech for personal needs
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
#J-18808-Ljbffr
-
Desktop Support Officer
4 weeks ago
Darwin, Northern Territory, Australia Centorrino Technologies Full timeBase pay rangeA$60,000.00/yr - A$70,000.00/yrJoin Centorrino Technologies: Innovate, Grow, and Thrive with UsAt Centorrino Technologies (CT), we\'re more than just tech—we\'re a community that goes beyond expectations. We\'ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an...
-
EUC Technician/ Desktop Support Engineer
2 weeks ago
Darwin, Northern Territory, Australia NEC Full time $60,000 - $80,000 per yearAbout the Role Are you passionate about providing exceptional IT support and delivering seamless solutions? We are looking for a skilled join our on-site team. In this role, you'll play a critical part in supporting users, troubleshooting technical issues, and ensuring the smooth operation of our desktop environment. You will be responsible for configuring...
-
Darwin, Northern Territory, Australia Axiom Technologies Part timeAxiom Technologies is a global IT services partner that supports medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users...
-
Darwin, Northern Territory, Australia Axiom Technologies Part timeAxiom Technologies is a global IT services partner that supports medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users...
-
IT Onsite Support Officer
2 weeks ago
Darwin, Northern Territory, Australia AJ Technology Services Full time $60,000 - $80,000 per yearAJ Technology Services is an information technology, security and communications company that services the whole of the Northern Territory, western Queensland and Timor Leste for over 20 years from our offices in Darwin, Toowoomba, Brisbane and Dili.We are currently seeking an experienced IT Onsite Support Officer for an immediate start in Darwin, NT. The...
-
Communications Officer
1 week ago
Darwin, Northern Territory, Australia NT Government - Department of Trade, Business and Asian Relations Full time $80,000 - $110,000 per yearJob descriptionAgency Department of Trade, Business and Asian Relations Work unit Communications TeamJob title Communications Officer Designation Administrative Officer 5Job type Full time Duration Fixed to 03/04/2026Salary $88,297 - $92,687 Location DarwinPosition number 46510 RTF Closing 14/10/2025Contact officer Gemma Chohdri or About the agency Apply...
-
Client Services Officer
1 week ago
Darwin, Northern Territory, Australia NT Government - Department of Trade, Business and Asian Relations Full time $75,091 - $85,611 per yearJob descriptionAgency Department of Trade, Business and Asian Relations Work unit NT BuildJob title Client Services Officer Designation Administrative Officer 4Job type Full time Duration OngoingSalary $75,091 - $85,611 Location DarwinPosition number 40897 RTF Closing 15/10/2025Contact officer Davina Cole on or About the agency Apply online APPLICATIONS MUST...
-
Darwin, Northern Territory, Australia NT FRIENDSHIP & SUPPORT Full time $60,000 - $80,000 per yearAbout the role We are seeking a part-time Quality Assurance and Human Resources Officer to join our team at NT Friendship & Support in Darwin, NT. This position will play a vital role in ensuring the delivery of high-quality services and supporting our dedicated employees.What you'll be doingDevelop and implement quality assurance processes to monitor...
-
Legal Support Officer
1 week ago
Darwin, Northern Territory, Australia NT Health Full time $884,970 - $924,870 per yearJob descriptionAgency Department of Health Work unit Legal ServicesJob title Legal Support Officer Designation Administrative Officer 5Job type Full time Duration OngoingSalary $88,297 - $92,687 Location DarwinPosition number 477 RTF Closing 16/09/2025Contact officer Kristin Prakash, Senior Legal Legal Support Officer on or About the agency Apply online...
-
Administration Support Officer
4 days ago
Darwin, Northern Territory, Australia Department of Children and Families Full time $66,773 - $84,980 per yearVacancy Number: 002378Agency: Department of Children and FamiliesNumber of Vacancies: SeveralWork Unit: Regional Services Greater DarwinLocation: DarwinPrimary Objective: Provide high quality and confidential administrative, reception and secretarial support to the operational offices and leadership group within the Greater Darwin Region, Department of...
