Employee Services Advisor

4 weeks ago

Sydney, New South Wales, Australia Airservices Australia Full time
Overview

Join to apply for the Employee Services Advisor role at Airservices Australia.

Location and application details are listed below; the role focuses on delivering high-quality HR advice across the full employee lifecycle and supporting business success.

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue firefighting services at Australia's busiest airports. We operate from locations across the country, including regional and remote locations, and are shaping our services to meet evolving aviation needs while balancing environmental and social responsibilities. We encourage motivated individuals who value service and are ready to embrace a challenge to explore a career with Airservices.

The Job & Team

As an Employee Services Advisor, you'll deliver high-quality, practical HR advice across the full employee lifecycle. You'll partner with managers and people across diverse portfolios, help foster a positive performance culture, lead job evaluations, and contribute to process improvements that elevate the employee experience.

This is a dynamic, employee- and manager-focused role where your lifecycle expertise will shine as you drive engagement, positive workplace experiences, help shape people outcomes and achieve business success.

Responsibilities
  • Deliver consistent, high-quality HR advice across the employee lifecycle
  • Guide managers on performance, fitness for duty, and development
  • Conduct job evaluations using JEMS methodology and support position description reviews
  • Respond to queries via HR ticketing system and maintain accurate records
  • Support policy and procedure reviews
  • Collaborate with stakeholders to deliver customer-focused outcomes
  • Contribute to projects and continuous improvement initiatives
  • Manage sensitive information in line with privacy and confidentiality standards
What You Bring
  • Proven experience in HR advisory across diverse, complex organisations
  • Skilled in performance management and fitness for duty support
  • Proven experience in job evaluation methodologies (Mercer/Korn Ferry or JEMS trained)
  • Strong understanding of HR legislation, enterprise agreements, and policies
  • Exceptional communication and stakeholder engagement skills
  • Highly organised, detail-oriented, and adaptable to change
  • Collaborative team player with a continuous improvement mindset
Desirable Qualifications
  • Current certification as a JEMS evaluator, or a qualification in Human Resources or a related field is highly desirable
  • A willingness to undertake JEMS evaluation training to obtain certification is essential for appointment if not already certified
Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent Resident as an Airservices background check is required for this role.

How to Apply

To apply for this position please lodge an application online before 11:55 pm (AEST) 18 Sept 2025. #AS2

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Airlines and Aviation

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