Clinical Administrator

4 weeks ago

Brisbane, Queensland, Australia City Fertility Full time

The Opportunity

This Clinical Administrator position supports the daily operations of all departments, patients, and clients within our Brisbane Procedure Centre environment.

Duties

This role is a customer service-based position representing City Fertility as the first point of contact for most day surgery patients, providing a meet and greet with a friendly and empathetic phone manner. Responsibilities include:

  1. Managing incoming calls, booking appointments, and patient registration
  2. Providing comprehensive cost quotes tailored to the patient's treatment plan
  3. Billing of day surgery and IVF patients within Medicare and private healthcare guidelines
  4. Applicants with coding experience and/or qualifications will be highly regarded for day surgery billing

About You

We are seeking someone who is patient-focused, compassionate, supportive, and a team player. Ideally, you will have:

  1. Minimum 2 years' experience in a Day Hospital, Procedure Clinic, or Hospital environment
  2. Experience in the Health Industry and basic medical terminology training
  3. Understanding of Medicare / Private Health Billing (preferred but not essential)
  4. Intermediate to advanced MS Office skills
  5. Experience with Genie Software, Clinic to Cloud, Pracsoft, or equivalent billing software
  6. Experience with day surgery software such as SimDay or Dox (highly regarded)

Application Process

If this opportunity sounds perfect for you, submit your application by clicking the 'Apply' button. You can also view all our opportunities at City Fertility Career Opportunities: https://www.cityfertility.com.au/about-us/career-opportunities/

City Fertility is an equal opportunity employer. We value diversity and strive to create an environment where everyone, regardless of gender, age, ability, race, ethnicity, sexual orientation, gender identity, or religion, can contribute to our progressive business.

Applicants must be legally entitled to work in Australia and may be required to provide proof of immunisations and vaccinations. All personal information will be handled in accordance with our Privacy Policy.

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