Service Coordinator

3 weeks ago

Sydney, New South Wales, Australia Better Support Solutions Pty Ltd Full time
About the role

This is an exciting opportunity to join Better Support Solutions' team as an NDIS Service Coordinator (RN) in our Parramatta, NSW office.


You will play a crucial part in providing high-quality care and support to our clients with disabilities, helping them achieve their goals and live more independent lives.


Full-time and part-time positions available – choose the hours that work for you.



What you'll be doing
  • Manage daily operations across participants
  • Prepare in-home / SIL care assessments and draft care plans to best meet client requirements
  • Ensure care aligns with NDIS goals and practice standards and client matching
  • Lead and mentor support staff to work effectively with complex needs
  • Maintain rosters and manage workforce performance
  • Uphold compliance with restrictive practices and Quality & Safeguards Commission guidelines
  • Mentor and support staff of the team
  • Drive performance reviews and staff development plans


What we're looking for
  • Current registration as a Registered Nurse (Division 1) with AHPRA with a strong understanding of the NDIS and disability support services
  • At least 2 years' experience as a scheduler, case manager, care coordinator, hospital discharge planner, or NDIS service coordinator
  • Excellent communication and interpersonal skills, with the ability to build trust and collaborate effectively with participants
  • Strong problem-solving and decision-making skills, with a focus on achieving positive outcomes for participants
  • Proficient in managing complex caseloads and maintaining accurate records and documentation
  • Commitment to delivering high-quality, person-centred care and support
  • Willingness to travel within the local area to visit participants in their homes or the community


About us

BETTER SUPPORT SOLUTIONS is a leading provider of NDIS services in the Greater Sydney region. Our mission is to provide flexible, participant-focused and high-quality support to enhance lifestyle, and to provide a variety of opportunities for people with disability to participate in everyday activities.



If you are a Registered Nurse with a passion for supporting individuals with disabilities, we encourage you to apply for this exciting NDIS Service Coordinator role. Apply now to be part of our dynamic and dedicated team.



Email: info@bettersupportsolutions.com.au

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