Service Coordinator

2 weeks ago

Sydney, New South Wales, Australia Just Better Care Full time

**Service Coordinator**

**Just Better Care**

We are looking for a permanent full-time **Service Coordinator** to join our caring and dynamic office team in **Mascot**, NSW. Just Better Care Coordinators play a key role in helping families receive the care and support services they need.

The **Service Coordinator** will work with the coordination team and other Customer Care Managers. The Service Coordinators ensure that risk is managed by gathering information and considering strategies to ensure services can be delivered safely, incidents and complaints are addressed with other stakeholders efficiently and in a timely manner.

**About us**:
Just Better Care provides in-home disability and aged care services, supporting people to live independently. We believe people of all ages & all abilities deserve access to the support and resources they need in order to live where they want and how they want. At Just Better Care, we CARE about our customers and our team. Our office covers four territories in the Sydney Metro area; Eastern Suburbs, Inner West, Sutherland and St George.

**What you will need**:

- Experience in coordinating support services to people within their homes and the community.
- Experience in delivering great customer service.
- An understanding of consumer directed care and/or person centred practices.
- Strong written and verbal communication skills, with the ability to communicate effectively and build relationships with customers and team members.
- Sound computer literacy, with intermediate skills in MS Word, Power Point and Outlook, coupled with experience using information management systems.
- NDIS Workers clearance/ Federal Police check
- Proof of vaccination and boosters.

**Why Join Us**:

- Close-knit team of friendly, helpful and supportive people.
- Career development and training opportunities are very high on our priority list.
- We have a vested interest in you, hence you will be well supported.
- Access to a company car, phone and a laptop when required.
- Regular team lunches, dinners, afternoon teas, birthday/anniversary celebrations and more

**Better care for our family all year around**

You and your family will have access to Employee Assistance Program (free counselling) because we understand that life gets tough sometimes. We recognize effort and reward our superstar employees with various employee awards and regular paid lunch.

Just Better Care has always been dedicated in providing quality services whether it be setting up a package or weekly services and we would love our new Service Coordinator to help us with this mission.

**How to Apply**:
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