Employee Services Advisor

4 days ago

Melbourne, Victoria, Australia Airservices Australia Full time

Join to apply for the Employee Services Advisor role at Airservices Australia

3 days ago Be among the first 25 applicants

Join to apply for the Employee Services Advisor role at Airservices Australia

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue firefighting services at Australia's busiest airports.

Our dynamic and diverse teams operate from locations across the country, including regional and remote locations. We keep Australia's aviation industry safe every day of the year, both in the air and on the ground. We connect people with their world safely and contribute to economic activity, jobs, trade and tourism. We're shaping a step-change as airspace users, new aerodromes, and new aircraft alike create a more diverse aviation environment. We remain committed to an inclusive, service-first mindset and to balancing environmental and social responsibilities.

Why Airservices? We offer opportunities, ongoing training, and benefits. You will collaborate with a diverse group of people while doing meaningful work that benefits the Australian community and visitors.

The Job & Team

As an Employee Services Advisor, you'll deliver high-quality, practical HR advice across the full employee lifecycle. You'll partner with managers and people across diverse portfolios, help foster a positive performance culture, lead job evaluations, and contribute to process improvements that elevate the employee experience and support business success. You'll be part of an inclusive, supportive workplace where every team member can thrive.

This is a dynamic role focused on the employee lifecycle, engagement, positive workplace experiences, and shaping people outcomes to achieve business success.

  • Deliver consistent, high-quality HR advice across the employee lifecycle
  • Guide managers on performance, fitness for duty, and development
  • Conduct job evaluations using JEMS methodology and support position description reviews
  • Respond to queries via HR ticketing system and maintain accurate records
  • Support policy and procedure reviews
  • Collaborate with stakeholders to deliver customer-focused outcomes
  • Contribute to projects and continuous improvement initiatives
  • Manage sensitive information in line with privacy and confidentiality standards
What You Bring
  • Proven experience in HR advisory across diverse, complex organisations
  • Skilled in performance management and fitness for duty support
  • Proven experience in job evaluation methodologies (Mercer/Korn Ferry or JEMS trained)
  • Strong understanding of HR legislation, enterprise agreements, and policies
  • Exceptional communication and stakeholder engagement skills
  • Highly organised, detail-oriented, and adaptable to change
  • Collaborative team player with a continuous improvement mindset
Desirable Qualifications
  • Current certification as a JEMS evaluator, or a qualification in Human Resources or a related field; exposure is highly desirable
  • If not certified as a JEMS evaluator, willingness to undertake JEMS evaluation training to obtain certification is essential for appointment

This is a role for someone who thrives on variety of HR functions, connects people and processes, and brings clarity to complexity across the employee experience.

Security Clearance: To be eligible to apply, you must be an Australian Citizen or a Permanent resident; an Airservices background check is required for this role.

How To Apply: To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) 18 Sept, 2025.

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