Administration Officer

Overview

Administration Officer role at Metro South Health.

Join to apply for the Administration Officer role at Metro South Health.

About Your Role

As an Administration Officer, you will play a key part in supporting the smooth delivery of addiction and mental health services. You\'ll work across both community and inpatient teams on a rotational roster, providing front-line reception services, coordinating appointments, and ensuring patient information is recorded accurately.

Your Responsibilities Will Include

• Providing reception and front-office support to patients, carers, and visitors.
• Coordinating patient appointments, room bookings, and telehealth services.
• Supporting patient flow by liaising with multidisciplinary teams.
• Maintaining accurate records and completing required documentation in relevant systems.
• Preparing documents, minutes, filing, mailing, and other general admin tasks.
• Covering temporary staff absences across teams where required.

About You

You are a skilled administrator who enjoys helping people and keeping things running smoothly. You can work independently but thrive as part of a team in a busy environment.

You Will Bring

• Strong front-line reception and administration skills, including keyboard proficiency.
• Ability to work autonomously and manage competing priorities effectively.
• High-level communication and interpersonal skills with tact and diplomacy.
• Problem-solving skills and initiative to make sound decisions in day-to-day tasks.
• Familiarity with or willingness to learn hospital administration systems (CIMHA, HBCIS, myHR, etc.).
• Commitment to patient care and a respectful, inclusive approach to diverse individuals.

What We Can Offer You

• We offer a family-friendly work environment that supports you in making the most of Queensland\'s laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland\'s leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role.
• You\'ll have all the benefits of working for Queensland\'s world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Metro South Addiction And Mental Health Services

Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses. We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We Are Metro South Health

We are the major public healthcare provider for Brisbane\'s south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services. We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve. We are better together.

Occupation details

• Administrative
• Seniority level – Entry level
• Employment type – Full-time
• Job function – Administrative
• Industries – Hospitals and Health Care

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