Senior Loyalty Marketing Analyst

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It's fun to work in a company where people truly BELIEVE in what they're doing

Job Description

• Design, implement and optimize customer loyalty program to enhance customer retention, drive repeat business, and increase customer lifetime value
• Monitor and optimize loyalty programs to meet customer needs and maximize customer engagement
• Develop strategies to retain customers and reduce churn through personalized offers and communications
• Optimize program performance by analyzing participation, redemption rate, customer lifetime value, and engagement data
• Develop lifecycle marketing strategies to nurture customers at every stage of their journey
• Collaborate with CRM and Performance Marketing team to plan loyalty-focused marketing campaigns across multiple channels (Push notifications, email, in-app, etc.)
• Drive platform retention, loyalty, engagement, and usage metrics (e.g. DAU/MAU, purchases)
  
  

Requirements

• Minimum 3 years of experience in CRM, growth marketing, or customer analytics roles
• Strong understanding of loyalty program design and customer lifecycle marketing
• Strong analytical skills, with expertise in data-driven decision-making, customer segmentation, and predictive modeling
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels of the organization.
• Excellent project management and communication skills
• Demonstrates a strong sense of ownership, responsibility, and commitment
• Passionate about delivering exceptional customer experiences and fostering long-term loyalty
  
  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with usSeniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionMarketing and Sales
• IndustriesSoftware Development

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