Order Administrator

2 weeks ago


Newcastle, New South Wales, Australia Earp Brothers Hardware Pty Ltd Full time

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Are you a detail-oriented professional with a knack for logistics? Earp Bros is looking for a dedicated Full-Time Order Administrator to join our Operations team at our Head Office.

In this role, you will be the key link between our customers and our operational processes, ensuring a smooth and accurate order fulfillment journey. Reporting directly to the Operations Manager, your main responsibilities will include:

Managing Sales Orders: Ensuring customer delivery requirements are accurate and appropriate for the delivery site. You'll make necessary changes to orders and process payments for any delivery modifications.

Customer Communication: Keeping our customers informed with timely "Supply Confirmation" and "Import Update" communications.

Logistics Coordination: Updating sales orders with dispatch and delivery dates based on inbound shipment ETAs and changes. You will also manage stock and shade allocation.

Payment Processing: Requesting and accepting payments for order balances, deliveries and storage charges.

Operational Adherence: Following all policies and procedures outlined in our Operational Service Agreement.

What We're Looking For:

We need someone with high technical capability and excellent time management skills. Ideally, you'll have experience in logistics management, coordination, or administration.

If you are a proactive problem-solver who can thrive in a fast-paced environment, we encourage you to apply.

Think you're the right fit? We'd love to hear from you.

At Earp Bros we offer job security, training and an excellent career path. Salary and benefits are commensurate with experience and qualification.

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Salary match Number of applicants Skills match

Your application will include the following questions:How many years' experience do you have as an Order Administrator? Which of the following statements best describes your right to work in Australia? Do you have experience in administration?

Now at the forefront of the ceramics industry, we confidently drive innovation in hard surface materials and applications. We have showrooms in Sydney, Melbourne and Newcastle and our expert people make it easy for you to take your project from conception to completion.

Our range is hand selected from around the globe to offer mid-market and high end materials to meet Australia's exacting standards. We work with some of the world's largest manufacturers, such as Porcelanosa Group and artisan producers, such as Bespoke Tile & Stone, to create a range of products unique in the marketplace.

Earp Bros are Australia's first Green Certified tile supplier and work closely with international manufacturers and local consultants to bring the best and most suitable ceramics to the Australian market. We act with social responsibility and are committed to ensuring environmental sustainability for generations to come

Source: this is an extract from the company's own website.

Now at the forefront of the ceramics industry, we confidently drive innovation in hard surface materials and applications. We have showrooms in Sydney, Melbourne and Newcastle and our expert people make it easy for you to take your project from conception to completion.

Our range is hand selected from around the globe to offer mid-market and high end materials to meet Australia's exacting standards. We work with some of the world's largest manufacturers, such as Porcelanosa Group and artisan producers, such as Bespoke Tile & Stone, to create a range of products unique in the marketplace.

Earp Bros are Australia's first Green Certified tile supplier and work closely with international manufacturers and local consultants to bring the best and most suitable ceramics to the Australian market. We act with social responsibility and are committed to ensuring environmental sustainability for generations to come

Source: this is an extract from the company's own website.

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