Operations Support Administrator

23 hours ago


Newcastle, New South Wales, Australia Bgis Full time

The RoleThe Operations Support Administrator / Service Coordinator will liaise with the service team and Site Management to support tasks such as PPM and Reactive Allocation, Tracking, Reporting, and Escalating; timesheet review and reporting; and service P.O management.This role is based in Newcastle, NSW.Support the Finance and Accounts TeamCoordinate and allocate tasks such as Planned Maintenance and Reactive Maintenance across multiple services and contracts, ensuring the successful completion of tasks within the CMMS systemsEnsure the quality and accuracy of data and records related to assets and maintenance, keeping records updatedOperate the internal helpdesk line, answering calls from engineers and the client service desk, and updating tasks as requiredClose out work orders, enter close-off numbers, and perform necessary checks to move POs to Approved status by the Team LeaderLiaise daily with technicians to ensure SLA performance meets KPIsPerform ad-hoc administrative dutiesSkills and ExperienceGeneral knowledge of maintenance activitiesHigh proficiency in Microsoft Excel and ability to learn new programsExcellent written and verbal communication skillsDesirable: Training in OH&S, QA, and environmental disciplinesBenefitsCareer development opportunities through the Career Boost ProgramTraining providedSupportive team environmentEmployee discountsPaid Volunteer LeavePaid Parental LeaveCultureAt BGIS, we foster safe environments where our people can excel.
Our diverse team values different cultures and backgrounds, welcoming new perspectives and innovative ideas.About UsBGIS employs over 10,000 people globally and is a leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services.
We manage over 50,000 facilities across various sectors including Defence, Healthcare, Government, Higher Education, and Utilities.
More information is available at apac.bgis.com.
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