Account Manager

4 weeks ago

Charlotte Bay, Australia Patcraft Full time
Overview

Driven by imagination, intention and purpose, Patcraft creates high-performance flooring solutions for every market sector. For more than 75 years, we have worked alongside our customers to best understand how flooring will support the way people learn, work, heal and connect within a space. Knowing that flooring plays an integral role in the built environment, we think big and with keen attention to the trends and innovation happening in design every day. As a leading soft and hard surface commercial brand, we hold ourselves to the highest standards delivering quality products that transform space and human experience.

What's the role?

Are you ready to make an impact in the world of commercial interiors? The Patcraft team is hiring in Charlotte As a Commercial Account Manager, you'll work closely with architects, designers, business owners, and contractors to bring high-quality flooring solutions to life. This individual will cover accounts in Charlotte Metro, and you'll also have the flexibility to build relationships across multiple industries, helping to create durable, functional, and inspiring spaces. This role will have a strong focus on A&D + End Use Channels.

Responsibilities:

  • Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.
  • Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
  • Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination (if necessary), and communication of maintenance program.
  • Must be motivated and comfortable working and supporting a closely knit team environment.
  • Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com
  • Follow up on a variety of leads from sources such as Dodge & networking groups
  • Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.

Qualifications:

High School Diploma/GED required

3 + years sales experience required

Living in Charlotte required

Preferred Qualifications:

Experience calling on A&D + End Use Channels

Key competencies:

  • Build Trusting Relationships
  • Influence Others
  • Execute Action Plan
  • Adapt and Change

Shaw benefits include:

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • Employee assistance program
  • Health savings account
  • Paid Time Off
  • 401K and Retirement Plans
  • Product discounts for employees
  • Adoption assistance
  • Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Equal Opportunity

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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