NDIS Business Development Manager

2 weeks ago

Melbourne, Victoria, Australia Claro Employee Services Pty Full time

Who we are:

We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro.

Claro Aged Care and Disability Services – A leading provider of aged care and disability services across Australia. Our name 'Claro' comes from Latin and means 'to brighten' – and we're here to enable you to shine. Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home – we'll work in partnership with you and make it happen.

The Opportunity:

Reporting to the General Manager Customer Experience, the Business Development Manager will drive and deliver Claro's growth strategy to support more people to live happier, healthier and more independent lives. The role is responsible for generating, nurturing and converting leads through highly developed relationship management skills in a defined region and being an outstanding brand ambassador while working closely with the Workforce & Operations network, BD network and Service Delivery team.

You will be responsible for, but not limited to:

  • Leading and contributing to a market leading national growth and sales culture.
  • Building and managing processes for relationship management, and nurturing and converting business opportunities.
  • Establishing and building and maintaining strong and sustainable relationships with funding bodies and relevant stakeholders.
  • Identifying, triaging, assessing, and onboarding clients while ensuring a positive experience.
  • Coordinating with the operations and support divisions and ensuring seamless client onboarding and service delivery.
  • Owning conversation targets and plans across all stages of the customer journey.

To be successful in this role you will have:

  • Proven experience in a Business Development role within the community disability space.
  • Adept understanding and knowledge of the NDIS, Disability and Aged Care sectors.
  • Established and/or the ability to build strong relationships with customers, case managers and other key stakeholders.
  • Previous experience transitioning NDIS participants from hospital.
  • Demonstrated ability to work with a high level of independence and autonomy.
  • Well-developed time management skills ensuring stakeholder expectations are met.
  • High level of written and verbal communication.

Additional Requirements:

  • National Police Records Check.
  • NDIS Worker Screen or willingness to obtain.
  • Evidence of work rights.
  • Preparedness to undertake some intra and interstate travel.

What's in it for you:

  • Opportunity to work for the nation's largest health and aged care provider, with a rapidly growing and progressive vision.
  • Friendly team environment with a great community care spirit.
  • Employee Assistance Program for staff and their families.

How to apply:

To apply, select the 'apply' button below and you will be redirected to our website to commence your application.

Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.

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