Afterhours Carer Services Navigator

1 day ago

Campbelltown, Australia Wellways Australia Full time
Overview

Afterhours Carer Services Navigator role at Wellways Australia. This part-time position (24 hours per week) is based in Campbelltown, NSW and Upper Mount Gravatt, QLD. Salary: SCHADS level 4B ($44.58-$47.97 ph) + Super + Salary packaging benefits.

The role provides support to carers seeking information through Carer Gateway Monday – Friday 8pm–8am, weekends and public holidays 24 hours. The Carer Gateway Services have been created in the context of national reforms and represent an exciting new era for the delivery of innovative carer services.

This role is responsible for triaging carers contacting Carer Gateway, and where appropriate, implementing end-to-end services including intake, registration, assessment and planning and emergency respite care for carers who are experiencing crisis and carer burnout to access urgent support.

Responsibilities
  • Triaging carers contacting Carer Gateway.
  • Where appropriate, implementing end-to-end services including intake, registration, assessment and planning.
  • Providing emergency respite care for carers in crisis and burnout to access urgent support.
Qualifications
  • Diploma qualifications in a relevant field, with experience in community services, allied health or carer/family peer positions.
  • Experience in supporting individuals experiencing crisis and/or complex supports.
  • Right to work within Australia.
  • Current valid Driver's Licence and the ability to undertake some travel.
  • NDIS Worker Orientation Module Certificate (free online course).
  • Satisfactory National Police Records Check.
  • NDIS Worker Screening Check.
  • Working with Children's Check (Employee/Paid).
What We Offer
  • Purpose-Driven Culture: A culture where passion meets purpose and every individual is valued.
  • Equitable and Inclusive Work Environment: Diverse, equitable and inclusive workplace.
  • Salary Packaging: Allows up to $15,899 of salary to be packaged for certain expenses before tax.
  • Meal and Entertainment Allowance: Up to $2,650 per annum for meals and experiences.
  • Employee Assistance Program: Access to wellbeing support for you and your family.
How to Apply

Please select "Apply" to complete your application. Applications close 07/09/2025.

For a confidential discussion about the role, contact Alana Sully at asully@wellways.org.

Wellways Australia Limited is committed to safeguarding children and vulnerable people. All applicants must undergo screening prior to appointment.

Job details
  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Other, Information Technology, and Management
  • Industries: Mental Health Care
#J-18808-Ljbffr

  • Afterhours Carer Services Navigator

    1 day ago

    Campbelltown, Australia Wellways Australia Full time

    OverviewAfterhours Carer Services Navigator role at Wellways Australia. This part-time position (24 hours per week) is based in Campbelltown, NSW and Upper Mount Gravatt, QLD. Salary: SCHADS level 4B ($44.58-$47.97 ph) + Super + Salary packaging benefits.The role provides support to carers seeking information through Carer Gateway Monday – Friday...

  • Part-Time Navigator

    18 hours ago

    Campbelltown, Australia beBeeCare Full time $80,000 - $104,000

    Job Title: Afterhours Carer Services Navigator">The role of an Afterhours Carer Services Navigator is a part-time position that provides support to carers seeking information through Carer Gateway. The navigator will be responsible for triaging carers contacting Carer Gateway and where appropriate, implementing end-to-end services including intake,...

  • Afterhours Counselling Support Specialist

    18 hours ago

    Campbelltown, Australia beBeeCounsellor Full time $80,000 - $105,000

    Job Opportunity: Afterhours Community Connect CounsellorThis role involves supporting carers who contact the Carer Gateway Service after hours, providing therapeutic support and coping strategies to manage emotional distress. As part of a multidisciplinary team, you will work with family carers experiencing sudden and significant changes in their caring...

  • Afterhours Community Connect Counsellor

    1 day ago

    Campbelltown, Australia Wellways Australia Full time

    OverviewAfterhours Community Connect Counsellor role at Wellways Australia. The Wellways-led Carer Gateway program delivers essential support to individuals caring for family, friends, and kin in Queensland, South West Sydney, and the Nepean Blue Mountains. Driven by lived experience, Wellways recognises the impact of caring on personal lives and empowers...

  • Afterhours Community Connect Counsellor

    1 day ago

    Campbelltown, Australia Wellways Australia Full time

    OverviewAfterhours Community Connect Counsellor role at Wellways Australia. The Wellways-led Carer Gateway program delivers essential support to individuals caring for family, friends, and kin in Queensland, South West Sydney, and the Nepean Blue Mountains. Driven by lived experience, Wellways recognises the impact of caring on personal lives and empowers...

  • Afterhours Carer Support Specialist

    6 hours ago

    Campbelltown, Australia beBeeCounsellor Full time $68,000 - $85,000

    Job OverviewWe are seeking an experienced professional to provide emotional support and coping strategies to family carers via phone during out-of-hours periods.About the OpportunityThe successful candidate will work as part of a multidisciplinary team in supporting family carers experiencing emotional distress. This involves providing therapeutic support,...

  • Aged Care Navigator

    3 days ago

    Campbelltown, Australia Wellways Full time

    **Full time fixed term opportunity (12-months) with possible extension within the Carer Gateway Services program**: - ** Ideally based in Campbelltown, we are also open to Penrith & Liverpool locations**: - **$41.52 - $44.68 (SCHADS Level 4B) + Salary Packaging up to $15,899 + 17.5% Leave loading + Super** - Wellways is committed to reconciliation, lived...

  • Community Support Counsellor

    21 hours ago

    Campbelltown, Australia beBeeSupport Full time $53,280 - $53,682

    About Our RoleThe Afterhours Community Connect Counsellor role is an exciting opportunity to support carers who contact our service after hours, experiencing emotional distress.Key ResponsibilitiesProvide therapeutic support, coping strategies, and safety planning to carers contacting our service after hours by phone.Work as part of a multidisciplinary team...

  • Mental Health Care Navigator

    3 weeks ago

    Campbelltown, Australia Grand Pacific Health Full time

    About UsGrand Pacific Health (GPH) is a for-purpose community-based organisation. GPH provides high quality health services to assist people in the management of their physical and mental health. GPH's mission is to provide equitable heath care with an emphasis on helping vulnerable and at risk of disadvantage populations as well as regional communities.GPH...

  • Mental Health Care Navigator

    3 weeks ago

    Campbelltown, Australia Grand Pacific Health Full time

    About UsGrand Pacific Health (GPH) is a for-purpose community-based organisation. GPH provides high quality health services to assist people in the management of their physical and mental health. GPH's mission is to provide equitable heath care with an emphasis on helping vulnerable and at risk of disadvantage populations as well as regional communities.GPH...