Afterhours Carer Services Navigator

3 weeks ago

Campbelltown, Australia Wellways Australia Full time
Overview

Afterhours Carer Services Navigator role at Wellways Australia. This part-time position (24 hours per week) is based in Campbelltown, NSW and Upper Mount Gravatt, QLD. Salary: SCHADS level 4B ($44.58-$47.97 ph) + Super + Salary packaging benefits.

The role provides support to carers seeking information through Carer Gateway Monday – Friday 8pm–8am, weekends and public holidays 24 hours. The Carer Gateway Services have been created in the context of national reforms and represent an exciting new era for the delivery of innovative carer services.

This role is responsible for triaging carers contacting Carer Gateway, and where appropriate, implementing end-to-end services including intake, registration, assessment and planning and emergency respite care for carers who are experiencing crisis and carer burnout to access urgent support.

Responsibilities
  • Triaging carers contacting Carer Gateway.
  • Where appropriate, implementing end-to-end services including intake, registration, assessment and planning.
  • Providing emergency respite care for carers in crisis and burnout to access urgent support.
Qualifications
  • Diploma qualifications in a relevant field, with experience in community services, allied health or carer/family peer positions.
  • Experience in supporting individuals experiencing crisis and/or complex supports.
  • Right to work within Australia.
  • Current valid Driver's Licence and the ability to undertake some travel.
  • NDIS Worker Orientation Module Certificate (free online course).
  • Satisfactory National Police Records Check.
  • NDIS Worker Screening Check.
  • Working with Children's Check (Employee/Paid).
What We Offer
  • Purpose-Driven Culture: A culture where passion meets purpose and every individual is valued.
  • Equitable and Inclusive Work Environment: Diverse, equitable and inclusive workplace.
  • Salary Packaging: Allows up to $15,899 of salary to be packaged for certain expenses before tax.
  • Meal and Entertainment Allowance: Up to $2,650 per annum for meals and experiences.
  • Employee Assistance Program: Access to wellbeing support for you and your family.
How to Apply

Please select "Apply" to complete your application. Applications close 07/09/2025.

For a confidential discussion about the role, contact Alana Sully at

Wellways Australia Limited is committed to safeguarding children and vulnerable people. All applicants must undergo screening prior to appointment.

Job details
  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Other, Information Technology, and Management
  • Industries: Mental Health Care
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