Veterinary Receptionist

2 weeks ago

Melbourne, Victoria, Australia PETstock VET Pty Ltd Full time

Veterinary Receptionist | Camberwell Vet Clinic page is loaded

Veterinary Receptionist | Camberwell Vet ClinicApply locations Camberwell time type Full time posted on Posted Yesterday time left to apply End Date: September 18, 2025 (28 days left to apply) job requisition id JR105739

Veterinary Receptionist | Camberwell Vet Clinic

As an inspired member of the Petstock Group, allows us to offer you, your family & pets generous benefits, such as product & services discounts, free access to health, financial & wellbeing support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.

A day in the life…

  • You will first point of contact for all incoming calls to book appointments, provide informative animal care advice where appropriate, screen or take messages for other Team Members as appropriate
  • Determine patients requiring urgent treatment & assign emergency appointments as required
  • Assist to monitor & coach others on safe workplace procedures
  • Determine & prepare all client/patient required information & coordinate the completion of required client forms prior to each consult
  • Coordinate the billing, payment, check-out & rebooking of outgoing clients & patients
  • Prepare the reception area for opening. Prepare client appointment files for the day
  • Assist with any stock management
  • Participate in return to work plans, as required
  • General business administration where required
  • Clean and tidy Ensure the hospital frontage, front reception area and office equipment are clean, organised and presentable at all times

What we need…

  • Experience in a customer service or reception role
  • Intermediate Microsoft Office level
  • Can communicate effectively with a calm and friendly manner
  • Demonstrates compassion & empathy, with strong emotional reslience
  • Works well in a team and independently, with ability to build and matain strong working & client relationships
  • Loves to problem solve
  • Takes pride in their work

If this sounds like you and you thrive working in a fast-paced environment and have the flexibility to adapt to whatever the day may hold, we would love to hear from you Apply online today

About Us

As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as industry leaders with a focus on delivering world class, innovative patient care & providing a work environment where our team feel like they belong and are valued for the experience & skill set they bring.

Being a member of the Petstock Group, allows us to offer you, your family & pets generous benefits, such as product & services discounts, free access to health, financial & wellbeing support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.

Our fun, friendly and inclusive culture has been created to make sure you are set up for success and build a career with Petstock Vet you can be proud of

#J-18808-Ljbffr

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