Current jobs related to IT Service Delivery Lead - Brisbane, Queensland - Sime Darby Motors Group

  • Delivery Lead

    3 days ago


    Brisbane, Queensland, Australia Queensland Government Full time $120,000 - $180,000 per year

    Osborne Richardson are public sector recruitment specialists with over 30 years' experience.We are pleased to be partnering with a large Qld State Government Department: Drive innovation. Lead delivery. Shape better outcomes for Queenslanders.About the RoleWe are seeking an experienced and drivenSolution Delivery Lead (AO7)to join ourInnovation & Delivery...

  • Delivery Lead

    1 day ago


    Brisbane, Queensland, Australia BLACKROC Full time $120,000 - $150,000 per year

    Join a major Finance & Operations transformation program as a Delivery Lead, responsible for overseeing enterprise reporting and supply chain workstreams. You'll drive the delivery of complex vendor contracts, coordinate across multiple project streams, and ensure outcomes are achieved on time and to scope. Working closely with suppliers, internal teams,...

  • Delivery Lead

    1 week ago


    Brisbane, Queensland, Australia iSelect Ltd Full time $120,000 - $180,000 per year

    About Us:We are proudly owned by Auto & General Insurance Company. The A&G group is made up of trusted and well-known brands such as iSelect, Compare the Market and Budget Direct. In late 2024, iSelect and Compare the Market formed a new aggregation business within the A&G group that continues to support millions of Australians to compare and buy their...


  • Brisbane, Queensland, Australia Exclaim IT Full time $120,000 - $180,000 per year

    About the RoleWe are seeking an experienced PMO Lead to support the delivery of a significant digital transformation portfolio. This role will provide leadership across the PMO function, ensuring consistency, efficiency, and robust governance in the delivery of multiple digital programs and projects. You will play a key part in scaling resources, driving...

  • Delivery Lead

    2 weeks ago


    Brisbane, Queensland, Australia Robert Walters Full time $120,000 - $180,000 per year

    An exciting opportunity has arisen for a Delivery Lead in Brisbane CBD to shape the future of information governance and digital enablement. This role offers the chance to drive meaningful change, uplift data practices, and implement new ways of working using Agile methodologies and modern tools.An exciting opportunity has emerged for a Delivery Lead to join...


  • Brisbane, Queensland, Australia Great Southern Bank Full time $120,000 - $180,000 per year

    As the Technical Delivery Lead you will manage the end-to-end technical delivery for Great Southern Bank's critical technology systems. You will manage a diverse team of multi discipline technical specialists creating a culture of exceptional service, teamwork, commitment to excellence and a professional ethic that enables the achievement of platform and...


  • Brisbane, Queensland, Australia Deloitte Full time $120,000 - $180,000 per year

    Company description: Deloitte Services Pty LtdJob description: Flexible work arrangements - work in a way that suits you best, including part-time options18 weeks paid parental leave + 12 months return to work support (work 4 days and get paid 5)We are seeking an experienced and dynamic Project Delivery Lead with strong people leadership capabilities to...

  • Service Delivery

    7 days ago


    Brisbane, Queensland, Australia Australian Retirement Trust Full time $80,000 - $120,000 per year

    Take hold of a monster opportunity and join our Member Business Enablement & Resolutions team as a Service Delivery Change Specialist. If you're a good fit for this role and live in Brisbane or Melbourne, we'd love you to apply.Why join us?You'll get 14% super as standard, to help your future come alive.Unleash your potential and build a career to be proud...


  • Brisbane, Queensland, Australia Coforge Full time $120,000 - $180,000 per year

    Role: Service Delivery Manager InfrastructureJob Type: Full time/ContractLocation: BrisbaneExperience: 8+ yearsThe PositionThe Onsite IT Infrastructure Delivery Manager will be responsible for end-to-end delivery, governance, financial performance and delivery led growth. The role demands a strategic mindset with hands-on leadership across operations,...

  • UAT Test Lead

    2 weeks ago


    Brisbane, Queensland, Australia Tesslogs IT Solutions Full time $90,000 - $120,000 per year

    Hello All,Greetings From Tesslogs,We are seeking an experiencedLead UAT Testerto manage and drive end-to-end user acceptance testing. This role involves close collaboration with business stakeholders, leading a team of testers, and ensuring seamless delivery of quality solutions.Key Responsibilities:Lead UAT testing activities and coordinate between business...

IT Service Delivery Lead

4 weeks ago


Brisbane, Queensland, Australia Sime Darby Motors Group Full time
IT Service Delivery Lead page is loaded## IT Service Delivery Leadlocations: Australia | SEQ | Brisbane - 146 Kerry Rd: Australia | SEQ | Brisbane - 98 Kerry Rd: Australia | SEQ | Brisbane - 99 Melbourne Sttime type: Full timeposted on: Posted Todayjob requisition id: JR116690**Company :**Hastings Deering (Australia) Ltd**About the Role**Due to sustainable growth, we are searching for a highly experienced **IT Service Delivery Lead** to lead our dynamic **Level 1 IT Support Analysts**This is a permanent, full-time opportunity based out of our Archerfield office.The successful candidate will oversee the delivery of high-quality, efficient technical support services to end-users.We are looking for an individual who can lead with excellence, has strong technical knowledge, and thrives in a fast-paced environment.Our new Service Delivery Lead will drive improvements in processes and maximise staff capability through ongoing training and coaching activities, working across our Enterprise and Digital landscapes.**What you'll do:*** Optimise the day-to-day call centre coverage, queue management, and ticket handling to support customer outcomes.* Manage all people functions including Individual Development Plans, roster management, coaching, and leave management for Level 1 staff.* Act as the first level escalation point for timely resolution of tickets and critical incidents.* Work with senior analysts on regular incidents, impacts, and potential improvements for staff.* Generate reports, both technical and managerial, to monitor service desk performance and communicate with senior management as required.* Document and maintain support process knowledge material and keep the team updated.* Provide and review the team's input into recommendations on process improvement initiatives and implement as appropriate.* Manage Priority Incidents for the company, coordinate staff and communicate updates* Manage and track IT assets and their allocation to Users, also monitoring spend and budgetAt Hastings Deering, our people are our heart – from their first day with us right up to their last.As one of the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.Whether you're looking to take your career to the next level or achieve more balance in your schedule, we offer diverse opportunities for talented professionals to join our team and *start something big.*You'll have access to:* Opportunities for training, mentorship, and career development specific to your role.* Competitive remuneration package and annual salary reviews* A supportive, diverse, and inclusive team spread across Australia and internationally.* Access to growth opportunities at a regional, national, and international level through our global Sime Darby network.* Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.* Employee discounts, rewards, and incentive programs.* Paid parental leave options* Salary continuance insurance**About You**A successful teammate will have experience in: * Tertiary qualifications in Information Technology and/or Management.* 3–5+ years' experience as a Service Desk Team Leader or in IT Service Management within a similar role.* Demonstrated experience with all aspects of service desk operations, including people management, reporting, rostering, process documentation, and escalation management.* Sound knowledge of MS Windows 7/10, MS Office (2013/2016), O365 Admin Console, VPN, Lotus Notes, Internet Explorer, and network connectivity fundamentals.* Strong oral and written communication skills to ensure clear and accurate communication with all stakeholders.* Effective negotiation and problem-resolution skills.**To Apply:** Hit the **'Apply Now'** button**Enquiries:** Please call 1300 071 618**Contact Person:** Brianna Smith – Brianna.l.smith@hastingsdeering.com.au***About Hastings Deering****Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat*** *products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.* *We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.*
#J-18808-Ljbffr