Family Carer Support Case Manager

Join to apply for the Family Carer Support Case Manager role at MacKillop Family Services.

MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply and are preferred for this position.

In addition a $5,000 remote allowance for all Pilbara employees.

$100,783 - $105,349 + Super + $5K Allowance + Salary Packaging Benefits

The EIS Case Manager will provide initial screening and assessment and develop with families their family case plan. They will identify barriers and provide practical, in-home support for carers, oversee case management activity, provide parenting and trauma information for carers and specific supports for children to strengthen links to community and culture. The Early Intervention Services (EIS) programs work alongside parents and family carers who have children in their care to improve safety and connectedness with local community services. This EIS Case Manager Pilbara is a member of the Early Intervention Services (EIS) and reports to the Coordinator Pilbara Service.

This is a Permanent Full-Time opportunity based in South Hedland, WA within our Intensive Family Support Services/ Family Care Support Services Program. The position reports to the Coordinator Pilbara Services.

• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.
• An appropriate qualification in human services and/or equivalent experience and skills. A combination of equivalent study and experience, including Aboriginal people with lived and professional experience will be considered.
• An understanding of attachment, trauma theories, child development, child-centred approach, and resilience.
• Demonstrated commitment to working collaboratively and with the capacity to liaise with community services, other agencies, and the community.
• An understanding of the child protection and the out-of-home care service system.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For More Information, Please Contact
Natasha Bargeus at or on

• Hourly Rate of $51 to $53.31 as outlined in the SCHADS Award Level 5, dependent on qualification and experience.
• Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport - a discounted workplace health and fitness program available to you and your family.
• Employee Assistance Program - free access to a wide range of options with all aspects of life such as social, financial, physical, mental health, including counselling and coaching.
• Supportive Environment - Monthly supportive meetings with your direct manager.
• Sanctuary Organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence-supported framework that fosters a safe environment and supports coping with stress and trauma.

You Must Have

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment

MacKillop celebrates and respects the dignity of all people. We value diversity and aim to create a culturally safe, culturally competent, and welcoming organisation for Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately, so please submit your application as soon as possible.