Family Support Worker

Family Support Worker role at MacKillop Family Services. The position is based in Karratha, WA within the Intensive Family Support / Family Care Support Services Program. This is a Full-Time Fixed Term opportunity (38 hours per week) until 30/06/2026, reporting to the Coordinator Pilbara Services.

MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. Aboriginal people are encouraged to apply and are preferred for this position in accordance with the Equal Opportunity Act 1984 (WA). A $5,000 remote allowance is available for Pilbara employees. Salary range: $76,376 - $81,906 + Super + $5k allowance + Salary Packaging Benefits.

The Programs work alongside parents and family carers in the Pilbara region who have children in their care to improve safety and connectedness with local community services. The major emphasis of the Program is to provide high support services based on a thorough understanding of the child while supporting carers. A case plan is developed for each family in collaboration with MacKillop case managers to deliver the service.

Shortlisting for this position may commence immediately; please submit your application as soon as possible.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

• Provide regular in-home, practical and emotional support to families daily.
• Assist carers to attend appointments and access community groups and activities.
• Provide after-school and evening support to assist the family.
• Undertake continual assessment in consultation with case workers allocated to the family.
• Work closely with MacKillop case managers to deliver the service.

• Knowledge and understanding of Aboriginal culture and values and an awareness of issues faced by Aboriginal children, young people and families.
• Qualification and/or experience in the human services or related discipline.
• Demonstrated ability to work as part of a team.
• Knowledge of vulnerable children, young people and families, including understanding trauma, attachment and child development.
• Commitment to working collaboratively with capacity to liaise with other agencies and the community.
• Understanding of the child protection and out-of-home care service system.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Individual and Family Services

• Hourly Rate of $37.35 to $40.05 as outlined in the SCHADS Award Level 3, dependent on qualification and experience.
• Salary packaging – up to $18,550 per year to maximize your salary packaging benefits.
• Paid Training including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport – discounted workplace health and fitness program for you and your family.
• Employee Assistance Program – counselling and coaching across various life aspects.
• Supportive environment – monthly meetings with your direct manager.
• Sanctuary Organisation – MacKillop's Sanctuary Model to create a safe, trauma-informed workplace.

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist with the application.

MacKillop celebrates diversity and respects the dignity of all people. We strive to create a safe and just workplace, welcoming Aboriginal and Torres Strait Islander children, young people, families, and communities, and supporting cultural and linguistic diversity.

Shortlisting for this position may commence immediately; submit your application as soon as possible.