Receptionist - Specialist Centre

3 weeks ago

Melbourne, Victoria, Australia Smile Solutions Pty Full time
Overview

Collins Street Specialist Centre is located in the heart of Melbourne and brings together under one roof the full range of dental specialists– general dentists, registered specialists and dental hygienists. Collins Street Specialist Centre does away with the need for patients to spend time, energy and funds in going from one practice to another to receive all of the various treatments.

We are a multidisciplinary practice, home to 60 practitioners, 20 of which are board registered specialists in the fields of oral surgery, endodontics, orthodontics, periodontics and prosthodontics. Reporting to the Specialist Centre Manager, this position allows the successful candidate to work in the Specialist Centre by collaborating within the broader business to ensure smooth running of the centre as well as support patients in specialist or multi-disciplinary care. The ideal candidate will be proactive and passionate about people and is seeking a role with endless career opportunities.

Responsibilities
  • Assisting the team with patient communications including in person and on the telephone.
  • Management of general anaesthetic hospital lists.
  • Processing of accounts and payment plans.
  • Scheduling and efficient organisation of patients treatment.
  • Individual attention to each specialist dentist and their requirements.
  • Administrative tasks as directed by practice management.
Desired Qualities
  • Strong understanding of dental terminology and procedures.
  • Excellent verbal and written communication skills.
  • Exceptional organisation and multi-tasking skills.
  • Proactive, solutions-oriented, and takes initiative.
  • Team player who leads by example and takes pride in their work.
  • Bubbly, outgoing, and able to maintain a positive clinic atmosphere.
  • Proficiency in dental practice management software (Experience with Dental4Windows (D4W) is highly desirable but not essential).
Benefits
  • 60% discount on dental treatments for staff and their children.
  • 20% discount on dental treatments for partners, spouses, family, and friends.
  • Conveniently located in the heart of Melbourne CBD, 5 minute walk from Flinders Street Station.
  • Quarterly staff events and social activities.
  • Seasonal AFL ticket offers at both the MCG and Marvel.
  • A beautiful environment that\'s nurturing and supportive.
Remuneration and progression

This is an exciting opportunity to join a happy, successful and dynamic team. In return for your skills, experience and attributes, we will offer you a competitive remuneration package, company benefits and an attractive career progression plan.

How to apply

If you would like to be considered for this opportunity, please submit your CV and cover letter outlining your experience and motivation to work in our team. Please note, we reserve the right to commence shortlisting immediately; only suitable candidates will be contacted.

Application questions
  • Are you legally entitled to work in Australia?
  • Please provide your hourly wage expectations (excl. super).
  • What is the notice period for your current employment?
  • What motivated you to apply for this position?
  • What relevant skills and experience would you bring to this role?
Note

Smile Solutions is mentioned for context as Melbourne's home of dentistry, and any additional details should be considered separately from this role description.


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