Consumer Communications Lead

Overview

A future with ASIC means that your work will contribute to ASIC's vision for a fair, strong and efficient financial system for all Australians. We value what you will bring, with sharp, analytical minds and a willingness to challenge the status quo.

Be part of a dynamic team to inform, engage, and protect Australian consumers. This is a unique opportunity to shape national conversations through creative, strategic, and purpose-driven external communications for ASIC's MoneySmart program.

You'll be front and centre working in a team to drive proactive external communications to reach and engage consumers and investors, helping ensure MoneySmart is a leading, independent financial source of information for Australians. Working collaboratively across internal teams and with external partners, you will develop and deliver impactful external communications and identify and execute media relations activities.

Details

• Location: Canberra, Melbourne or Sydney
• Salary: $123,444 - $144,386 depending on experience (plus 15.4% superannuation)
• Employment type: Permanent
• Applications close: 11:59pm AEST, 3 September 2025

The team

ASIC's Communications and Corporate Affairs Group leads ASIC's communications and stakeholder engagement, including internal, corporate and external communications (including media), as well as digital and social channels. Its purpose is to build strategic stakeholder relationships to drive engagement and protect and enhance ASIC's reputation. This role sits within the Consumer Communications team, responsible for consumer communications for ASIC and MoneySmart.

The role
As The Consumer Communications Lead, You Will

• Develop and implement external communication strategies for MoneySmart and ASIC's consumer-focused priorities.
• Build and maintain strong relationships with key media, agencies, and stakeholders to deliver integrated campaigns.
• Manage media activities, enquiries, and proactive opportunities that align with strategic goals.
• Deliver impactful consumer communication content, including media releases, articles, and digital assets.
• Oversee campaign budgets, timelines, and performance metrics to ensure successful delivery.

About You

You will hold relevant tertiary qualifications in communications, media, public relations, or a related discipline, with 6–8 years' experience in communications, media, or PR (including digital and social media). You have demonstrated success leading and executing external communication strategies from concept to delivery—ideally for a consumer brand, government department, or financial services organisation. Strong knowledge of the Australian media landscape, content creation skills, and the ability to pitch and secure media coverage are essential. Experience in financial services or regulation will be highly regarded. You are a creative and strategic communicator with exceptional written skills and a proven ability to craft compelling, consumer-focused narratives. You thrive under pressure while maintaining quality and accuracy, and you have strong project management and collaboration skills. You are passionate about building financial literacy and delivering communications that make a meaningful impact for Australian consumers and investors.

Additional requirements

To work with us, you need to be an Australian citizen and be prepared to complete an ASIC Suitability and Baseline Assessment.

About ASIC

ASIC's remit covers corporations, markets, financial services and consumer credit, with a focus on market integrity and consumer protection in the Australian financial system. ASIC seeks to hold to account those who contravene the law to achieve strong outcomes that address the greatest consumer and investor harms. ASIC is committed to a diverse and inclusive workplace; Indigenous Australians are encouraged to apply, as well as applicants from all backgrounds and with different abilities.

We Offer a Range Of Employee Benefits

• Attractive superannuation
• Additional leave entitlements
• 50/50 hybrid work-from-home model
• Flexible work arrangements
• Assistance for study and professional development

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