Sales Support

4 weeks ago

Sydney, New South Wales, Australia Asvaus Full time
Overview

Join a leading industrial manufacturing company specialising in engineered control valves, safety devices, and process instrumentation. We are seeking an enthusiastic Sales Support Coordinator to provide technical and administrative assistance to the sales team, ensuring seamless customer service and contributing to business growth across Australia. This is a supporting role with a strong focus on coordination and customer interaction.

The Role

As part of the Internal Sales team, you will be the first point of contact for customer enquiries, providing product information, preparing quotations, and assisting with order processing. You'll also play a vital role in supporting the sales team with administration, CRM management, and client communications. This is an exciting opportunity to grow your career in sales support while working closely with clients in the industrial sector.

Key Responsibilities
  • Handle inbound calls and respond to customer enquiries
  • Prepare, process, and follow up on quotations, purchase orders, and invoices
  • Provide product information to support customer needs
  • Maintain and update customer records in the CRM system
  • Coordinate order processing from initial request through to delivery
  • Liaise with logistics, manufacturing, and engineering teams to ensure smooth sales operations
  • Assist in preparing tender documentation and supporting external sales activities
  • Build and maintain strong client relationships, supporting both pre- and post-sales requirements
About You
  • 1–2 years' experience in sales administration or customer service
  • Must hold Australian Permanent Residency
  • Strong organisational skills with the ability to manage multiple priorities
  • Excellent communication and relationship-building abilities
  • Proficiency in Microsoft Office Suite; experience with CRM systems (Salesforce, HubSpot, etc.) preferred
  • Degree or qualification in a relevant field (preferred but not essential)
  • Local Australian sales or customer service experience required
What's on Offer
  • $65,000 – $70,000 + superannuation
  • Supportive and collaborative team environment
  • Ongoing professional development and career progression opportunities
  • Exposure to a global leader in industrial manufacturing
  • Opportunity to combine technical understanding with sales and client support

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