Key Account Manager
2 weeks ago
Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. With over 1,000 employees across global offices, including the US, EU (Belgium, Germany, France), Asia Pacific, and South Africa, Clinigen is positioned for an exciting future of continued growth and expansion in our region.
We are seeking a proactive and results-driven Sales Representative/Consultant/Account Manager for Western Australia who will play a critical role in driving demand and awareness of Clinigen products and services. This part-time position (30 hours per week) offers the flexibility to work school hours.
On a day-to-day basis, this role will be responsible for:
Account Management and Client Engagement- Develop and maintain expert knowledge of local supply and distribution channels, building relationships with key stakeholders to maximize portfolio performance and uncover new business opportunities.
- Manage trade and wholesale channels to enhance existing and future Link products and services.
- Ensure comprehensive awareness of product and service offerings among healthcare professionals, procurement teams, and financial decision-makers in hospitals and distribution channels.
- Facilitate effective communication and strategic value propositions tailored to stakeholder needs.
- Establish and nurture positive customer relationships, ensuring satisfaction and fulfilling contractual obligations, thereby enhancing Link's reputation and success in tender submissions.
- Utilize cross-functional collaboration to maximize business opportunities and drive customer satisfaction.
- Collaborate with internal stakeholders to streamline tender evaluation processes and submissions.
- Identify and implement strategies for product portfolio placement at local and regional levels.
- Conduct market analysis to identify future business opportunities.
- Create, maintain, and execute strategic account plans to foster growth and optimize local engagements.
- Leverage CRM systems for managing customer interactions, ensuring accurate insights and up-to-date local intelligence.
- Attend industry conferences and events as necessary, complying with local laws and regulations.
- Deliver on sales targets and launch KPIs effectively and efficiently.
- Degree in Life Sciences or a related field is preferred.
- Demonstrated expertise in the West Australian market.
- Proven track record of achieving revenue, profit, and sales targets.
- Exceptional communication, interpersonal, and presentation skills.
- Strong organizational capabilities with a history of independent work.
- Able to operate both strategically and tactically across accounts.
- Experience engaging with local wholesalers and tender groups across the supply chain.
- Prior successful sales and/or account management experience within a hospital environment is essential.
- Ability to innovate and solve problems effectively.
- Competency in forecasting and analyzing market trends to propose solutions.
- Relentless focus on achieving outcomes and delivering impactful results.
- Competitive base salary with car allowance.
- Generous commission structure.
- A dynamic work environment encouraging growth and learning.
- Supportive team environment.
- Opportunity to be part of a locally-focused, globally-backed company.
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