Conference & Events Coordinator

Come and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings purpose to your life. By joining the team, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

WE SEEK OPPORTUNITIES I WE CONNECT WITH MEANING I WE MAKE AN IMPACT

Our Service spirit, call to action that brings us together with a shared purpose, we believe that true progress is collective. We embrace a shared responsibility to shape a positive and inclusive future for all. We hire for personality and train for skill.

Our esteemed hotel is centrally located in Cairns City. Our property features 324 elegantly appointed rooms, 18 versatile meeting spaces, Coco's Kitchen and Bar, as well as in-room dining services. We're currently seeking a proactive and service-driven Conference & Events Coordinator to take the lead on delivering exceptional events from initial planning through to post-event follow-up. If you're passionate about creating seamless, memorable experiences and thrive in a collaborative environment, we'd love to hear from you.

Job Description

We're on the lookout for a proactive and detail-driven Conference & Events Coordinator to join our dynamic team In this exciting and fast-paced role, you'll be at the heart of bringing memorable events to life — from intimate gatherings to large-scale conferences and elegant weddings. As a key liaison between clients and internal teams, you'll ensure every detail is meticulously planned and flawlessly delivered, creating exceptional experiences that leave a lasting impact.

Your key responsibilities will include :

• Taking ownership of the full event lifecycle — from initial planning and coordination to on-the-day execution, billing, and post-event follow-up
• Creating and managing Banquet Event Orders, ensuring all event details are clearly communicated and executed to standard
• Building and nurturing strong client relationships through clear, consistent communication and outstanding service
• Collaborating closely with internal departments and on-site partners to ensure events are delivered seamlessly and exceed expectations
• Overseeing event invoicing and payments, ensuring all financial processes align with agreed contract terms and timelines

Qualifications

What we're looking for :

• Experience in hospitality or events, ideally in a fast-paced, client-facing role
• Excellent communication skills — both written and verbal — with the ability to build rapport and clearly convey event details
• Strong organisational and project management abilities, with confidence managing multiple events and priorities
• A genuine passion for delivering exceptional service and understanding client needs
• A collaborative team player who works seamlessly with internal teams to ensure flawless execution
• Creative and solutions-oriented, with the ability to resolve challenges calmly and professionally

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Immediate access to global accommodation and F&B discounts
• LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.