Supporter Services Administrator

2 weeks ago

Melbourne, Victoria, Australia Uniting Limited Full time
  • Permanent part time position 0.6 FTE
  • Melbourne CBD location
  • Increase your take-home pay with access to salary packaging benefits
Your new role

As Supporter Services Administrator, you will provide customer service to donors and supports as well as administrative support to the Fundraising team. Your key responsibilities will include:

  • Acting as the first point of contact for supporters, responding to enquiries via phone and email
  • Processing donations on Salesforce and reconciliation of fundraising bank account statements
  • Maintaining accurate records across fundraising systems
  • Assisting the team with the coordination of fundraising events and campaigns
Benefits of working at Uniting

Our work isn't easy, but it matters. Work with people who care as much as you.

In addition to a base salary commencing at $68k (pro rata) + super, you can access the following.

  • Ability to increase your take-home pay with access to $15,900 in salary packaging benefits
  • Anextra 17.5%on top of your fortnightly pay when you take paid annual leave
  • 10% discount on the childcare subsidy gap fee when using a Uniting Early Learning
  • Up to 10 weeks paid parental leave for primary caregivers (4 for secondary)
  • Enjoy 25% off at Uniting Op Shops
Your skills and experience

You will bring with you:

  • Previous experience in administration and/or customer services roles
  • Proficiency in Microsoft Office suite
  • Proficiency with Customer Relationship Management systems such as Salesforce or similar databases
  • Excellent attention to detail
  • Strong initiative, problem solving and verbal communication skills

View the position description here

How to apply

Click APPLY to submit your interest.

If this role sounds like a good fit for you, please apply soon. We'll review applications as they come in and may close the ad early.

For any questions, please reach out to Ida Papadimitriou, Supporter Services Lead on 0414 969 431 during business hours for a chat.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a 'child safe' organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBTQIA+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.

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