Quality Administrator

3 weeks ago

Sydney, New South Wales, Australia Focus Care Full time
Overview

Focus Care provides a range of services to assist people to live independently at home. Our vision is to help people live their best life possible. We are looking for a Quality Administrator to assist with quality and improvement, ensuring compliance with NDIS and Aged Care Standards.

Key Responsibilities
  • Assist with implementing and monitoring quality systems and processes to ensure compliance with NDIS and Aged Care standards.
  • Develop and maintain strong relationships with participants/clients, internal and external teams.
  • Assist with incident and complaints management.
  • Ensure documentation and reporting are aligned with NDIS and Aged Care standards.
  • Collecting and analysing data to identify areas for improvement in service delivery.
  • Assist in developing compliance and continuous improvement frameworks across both NDIS and Aged Care teams.
  • Assist Quality Manager with coordination of internal and external audits.
  • Administrative support for internal and external committees.
About You
  • Relevant tertiary qualifications (or working towards).
  • Knowledge of NDIS and Aged Care quality standards (desirable).
  • Strong problem-solving skills.
  • High level administrative and business management skills.
  • Strong computer literacy.
  • Excellent customer service.
  • Superior communication skills, both written and verbal.

This role is on-site in our offices in North Strathfield to assist with team collaboration.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Administrative
  • Industries: Wellness and Fitness Services and Hospitals and Health Care

Location: North Strathfield, New South Wales, Australia


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