Medical Receptionist – Psychology Practice

Medical Receptionist – Psychology PracticeMedical Receptionist – Psychology Practice

2 weeks ago Be among the first 25 applicants

Medical Receptionist – Psychology Practice

Full-time | Collingwood VIC | Must have Allied Health or Medical Reception Experience

Join The Mind Room – A Leading Psychology Practice in Melbourne

We are looking for an experienced medical or allied health receptionist to be the welcoming face of our psychology practice. If you thrive in a busy healthcare environment, have experience with Medicare billing and practice management software, and live within a reasonable commute to Collingwood, we want to hear from you

Location: Collingwood, Victoria

Salary: $27.17 - $29.60/hour based on experience, plus super and annual leave loading, with additional support for professional development; Level 4-6'Support Services Employee' under the Health Professionals and Support Services Award [MA000027]

Why Join The Mind Room?

• Work in a values-driven psychology practice making a real impact
• Be part of a supportive and professional team
• Career growth in clinic operations & client services
• Enjoy a great workplace culture in a modern Collingwood clinic

About the Role

As our Medical Receptionist, you will be the first point of contact for our clients and play a crucial role in ensuring smooth clinic operations.

Your Responsibilities:

• Front Desk & Client Support – Greet clients, answer inquiries, and create a welcoming environment.
• Appointment Management – Schedule and coordinate bookings efficiently.
• Medicare & Billing Administration – Process payments, Medicare rebates, and private health claims.
• Clinic Support – Work closely with psychologists and the operations team.

The full job description is available here > https://tinyurl.com/tmrfohmay2025

Who We're Looking For

• 2+ years of experience in medical, psychology, or allied health reception
• 4+ years of client services experience
• Strong knowledge of Medicare, private health billing, and appointment scheduling
• Proficiency in practice management software (Halaxy experience a bonus)
• Highly organised with excellent communication and multitasking skills
• Resides within Melbourne's inner suburbs and can reliably commute to Collingwood
• Availability for rotating early/late shifts & occasional Saturdays

Bonus Points For:

• Experience in a psychology, physiotherapy, or GP practice
• Knowledge of venue coordination and operations
• Accounts receivable experience

How to Apply

Send your resume + cover letter with the subject line Operations Officer - Front of House outlining your allied health experience to hr@themindroom.com.au

• Applications reviewed as received, final deadline: 30-May-25 (we reserve the right to close the selection process at any time)
• Only applicants with the right to work in Australia will be considered.
• As part of our commitment to thorough HR practices, we will notify all applicants of the outcome of their application.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionHealth Care Provider
• IndustriesHealth, Wellness & Fitness

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