Medical Receptionist – Psychology Practice

13 hours ago

City of Yarra, Australia The Mind Room Full time
Medical Receptionist – Psychology PracticeMedical Receptionist – Psychology Practice

2 weeks ago Be among the first 25 applicants

Medical Receptionist – Psychology Practice

Full-time | Collingwood VIC | Must have Allied Health or Medical Reception Experience

Join The Mind Room – A Leading Psychology Practice in Melbourne

We are looking for an experienced medical or allied health receptionist to be the welcoming face of our psychology practice. If you thrive in a busy healthcare environment, have experience with Medicare billing and practice management software, and live within a reasonable commute to Collingwood, we want to hear from you

Location: Collingwood, Victoria

Salary: $27.17 - $29.60/hour based on experience, plus super and annual leave loading, with additional support for professional development; Level 4-6'Support Services Employee' under the Health Professionals and Support Services Award [MA000027]

Why Join The Mind Room?

  • Work in a values-driven psychology practice making a real impact
  • Be part of a supportive and professional team
  • Career growth in clinic operations & client services
  • Enjoy a great workplace culture in a modern Collingwood clinic

About the Role

As our Medical Receptionist, you will be the first point of contact for our clients and play a crucial role in ensuring smooth clinic operations.

Your Responsibilities:

  • Front Desk & Client Support – Greet clients, answer inquiries, and create a welcoming environment.
  • Appointment Management – Schedule and coordinate bookings efficiently.
  • Medicare & Billing Administration – Process payments, Medicare rebates, and private health claims.
  • Clinic Support – Work closely with psychologists and the operations team.

The full job description is available here > https://tinyurl.com/tmrfohmay2025

Who We're Looking For

  • 2+ years of experience in medical, psychology, or allied health reception
  • 4+ years of client services experience
  • Strong knowledge of Medicare, private health billing, and appointment scheduling
  • Proficiency in practice management software (Halaxy experience a bonus)
  • Highly organised with excellent communication and multitasking skills
  • Resides within Melbourne's inner suburbs and can reliably commute to Collingwood
  • Availability for rotating early/late shifts & occasional Saturdays

Bonus Points For:

  • Experience in a psychology, physiotherapy, or GP practice
  • Knowledge of venue coordination and operations
  • Accounts receivable experience

How to Apply

Send your resume + cover letter with the subject line Operations Officer - Front of House outlining your allied health experience to hr@themindroom.com.au

  • Applications reviewed as received, final deadline: 30-May-25 (we reserve the right to close the selection process at any time)
  • Only applicants with the right to work in Australia will be considered.
  • As part of our commitment to thorough HR practices, we will notify all applicants of the outcome of their application.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionHealth Care Provider
  • IndustriesHealth, Wellness & Fitness

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