Administration Manager

3 weeks ago

Redland City, Australia Redtree Finance Full time

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About Us

Mead Medical is committed to delivering the highest standard of patient care with a holistic approach to diagnosis and management. We foster a culture of respect, integrity, and excellence in healthcare, ensuring that every patient receives dignified and compassionate service.

About the Role

We are seeking an experienced Administration Manager to join our team. Reporting to the Practice Manager, you will play a key leadership role in managing day-to-day clinic operations, supporting administration staff, and ensuring high-quality patient service. This role is perfect for a proactive and people-oriented leader with a strong background in medical administration.

Key Responsibilities

  • Provide leadership, coaching, and mentoring to administration and reception staff.
  • Oversee rostering, awards compliance, and HR functions in consultation with the Practice Manager.
  • Ensure smooth daily operations, troubleshooting issues proactively.
  • Uphold high standards of customer service and patient care.
  • Support the implementation of RACGP standards and practice policies.
  • Manage stock, reception workflow, and administrative processes.
  • Ensure compliance with infection control procedures and workplace policies.

What We're Looking For

  • Minimum 5 years' experience in a senior general medical practice receptionist role.
  • Strong leadership and mentoring skills.
  • Thorough understanding of MBS items and billing.
  • Advanced Best Practice software skills.
  • Experience in rostering, HR, and operational management.
  • Excellent communication, problem-solving, and organizational abilities.
  • Ability to work independently and make sound decisions.
  • Professional, friendly, and patient-focused approach.
  • Experience in the primary healthcare sector.
  • Strong computer literacy, including MS Word and Excel.
  • Knowledge of quality management systems.

What We Offer

A supportive and inclusive team environment.
Opportunities for professional growth and development.
Travel between multiple locations as needed.

If you're a dedicated and experienced medical administration professional looking for a leadership role in a thriving healthcare environment, we'd love to hear from you

Apply now and become a valued part of the Mead Medical team.

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