Administrative Arranger

3 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time

Have you considered a career helping people and families through a difficult time in their life? Le Pine Funerals, part of InvoCare, is an industry leader with over 300 funeral locations, 17 cemeteries, and 29 crematoria across Australia, New Zealand, and Singapore.

We are seeking an Administration Arranger to join our team. This vital role supports our funeral services and offers opportunities for personal growth, skill development, and career progression in a meaningful industry.

Responsibilities include:

  • Being the first point of contact for clients, visitors, and phone inquiries
  • Maintaining a welcoming, neat, and professional reception area
  • Providing administrative support (data entry, preparing correspondence, presentations)
  • Handling payments, issuing accounts, and managing related documentation
  • Understanding client needs with sensitivity to grief, beliefs, and rituals
  • Staying informed about our products and services
  • Completing funeral documentation accurately and promptly
  • Explaining costs and payment options clearly
  • Liaising with service providers such as clergy, florists, newspapers, and other suppliers

About you:

  • Experience in a service-oriented environment
  • Proficiency in keyboarding, computing, and phone skills
  • People-oriented with effective communication skills
  • Sensitive to grieving individuals and comfortable working with the deceased
  • Strong interpersonal skills and team support capability
  • Willing to undertake training and development
  • Able to respond appropriately to client and family concerns
  • Current Justice of the Peace or eligible to become certified
  • Valid, unrestricted driver's license

Benefits of joining InvoCare include:

  • Recognition and reward programs
  • Tailored induction and training
  • Modern, well-equipped facilities
  • Networking opportunities
  • Paid birthday and parental leave
  • Access to Employee Assistance Programs

How to apply: InvoCare offers a supportive environment for personal and professional growth. If you want to make a difference in your community, click 'Apply' and submit your application.

For more career opportunities at InvoCare brands, visit our careers page.

We are committed to a diverse and inclusive workplace and encourage applications from all backgrounds.

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