Workshop Supervisor

4 weeks ago

Melbourne, Victoria, Australia at Full time

West-Trans Service is seeking a hands-on Workshop Supervisor to lead operations at our VIC Workshop in Sunshine, Victoria. This role is crucial for overseeing the service, repairs, and installations of heavy vehicle equipment, ensuring high-quality output and customer satisfaction while maintaining safety compliance.

Responsibilities
  • Manage day-to-day workshop operations and installations of heavy vehicle equipment.
  • Lead and support a team of technicians in delivering exceptional service.
  • Liaise with the Branch Manager and Operations Manager to report on workshop performance.
  • Ensure adherence to safety standards and quality control measures.
  • Drive customer satisfaction through effective communication and service delivery.
  • Collaborate with national sales, service, and technical teams to enhance operational efficiency.
Qualifications
  • 3+ years' experience in heavy equipment or truck body servicing.
  • Strong mechanical understanding of truck-mounted systems such as HMF cranes, West-Trans skip loaders, hook lifts, and Hammar side loaders.
  • Excellent leadership skills with the ability to motivate a team effectively.
  • Strong communication skills for liaising with customers and internal teams.
  • Sound knowledge of workplace health & safety (WH&S) regulations.
Notes

This description reflects the current responsibilities and requirements for the role. No other duties beyond those listed are assumed unless mutually agreed upon.


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