Senior Manager Retirement Living Operations

1 week ago

Adelaide, South Australia Resthaven Incorporated Full time
Overview

Lead where your passion for quality retirement living services is a strong value shared by an award-winning aged care provider.

Are you looking for your next career opportunity in senior management in retirement living?

Keen to join one of South Australia's largest aged care providers?

Join Resthaven in the role of Senior Manager Retirement Living Operations on a permanent full-time basis based at our modern office at Wayville Bring your wealth of experience and knowledge to this key role providing effective leadership, management and functions of the Resthaven Retirement Living portfolio to ensure high quality outcomes for residents, staff and stakeholders. We will support you to shape your vision to provide outstanding services to older people seeking retirement living. We offer secure, flexible work with professional development and generous employee benefits.

About Resthaven

Resthaven is one of South Australia's largest not-for-profit providers, so you will personally benefit from our secure work environment, with professional development opportunities and generous employee benefits.

What we offer

Resthaven offers a supportive and richly diverse and inclusive community where everyone's uniqueness is valued. As part of the Resthaven team you will have access to:

  • Attractive salary and working conditions.
  • Access to salary packaging to increase your take home payand other discounts via our provider.
  • Access to four free remedial massage treatments per financial year
  • Access to professional development fund to continue your learning.
  • EAP program and support for you and your family
  • Flexible and supportive team environment

Responsibilities include but not limited to

  • Leadership and operational oversight across all retirement villages; champion workplace culture; provide direct line management to staff
  • Resident engagement and experience; build and maintain relationships with residents, acting as an escalation point, driving improvements
  • Legislative compliance and risk management
  • Financial management
  • Strategic contribution and continuous improvement; contributing to the development and delivery of the Retirement Living Business Plan

Essential requirements

  • Experience in senior leadership roles in the retirement living, aged care, or service delivery sector.
  • Demonstrated understanding of all areas of the relevant Retirement Villages Legislation.
  • Experience in retirement living management with the ability to manage a team of employees. Demonstrated competence and interpersonal skills to enable effective communication with residents, staff, and other stakeholders.
  • Excellent report writing skills and ability to analyse and report on changes in legislation and reform and develop and implement required changes to policy and procedure.
  • Ability to effectively and efficiently manage human, financial, information and physical resources to achieve optimal outcomes.
  • Implement systems of continuous improvement which respond to identified service needs and opportunities and meet better practice and regulatory standards.
  • Ability to deal constructively with conflict, mediate and negotiate acceptable outcomes.
  • Demonstrated ability to act strategically and set realistic goals and plans to improve service quality.
  • Current Driver's Licence is essential

Please apply online, applications close on Wednesday, 17th September 2025

For enquiries, please contact Kelli Witt, Senior Recruitment Business Partner - kelli.witt@resthaven.asn.au

If you live our values of trust, dignity, and respect, open the door to a meaningful career with Resthaven.


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