Room Attendant

4 weeks ago


Cleveland, Queensland, Australia Highgate Full time

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Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. It is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio of global properties exceeds $20 billion in asset value and generates over $5 billion in revenue. Highgate provides guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. It also develops bespoke hotel brands and utilizes proprietary revenue management tools to optimize performance and asset value. With experienced hotel management leaders, Highgate is a trusted partner for top ownership groups and major hotel brands. The company has offices in London, New York, Dallas, and Seattle.

Hourly

Location: La Quinta Inn Cleveland - Airport North, 4222 W. 150 Street, Cleveland, OH 44135

Overview

The Room Attendant maintains clean and attractive guestrooms, providing attentive, courteous, and efficient service to guests.

Responsibilities

  1. Thoroughly clean guestrooms according to standards.
  2. Complete pre-cleaning duties, including guest supplies, cleaning supplies, and linen setup.
  3. Remove trash and dirty linen from guestrooms and hallways.
  4. Keep hallways, public areas, and closets clean and vacuumed.
  5. Restock housekeeping carts for the next day.
  6. Replenish chemical bottles.
  7. Report missing items and maintenance issues to supervisors.
  8. Handle Lost and Found items according to standards.
  9. Ensure guest satisfaction.

Qualifications

  • High School diploma or equivalent preferred.
  • Ability to exert up to 50 pounds occasionally and 20 pounds frequently.
  • Ability to stand throughout the shift.
  • Effective verbal and written communication skills.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Hospitality
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