Mini Bar Service Expert

2 weeks ago


Cleveland, Queensland, Australia beBeeService Full time $60,000 - $100,000
Job Title: Mini Bar Service Expert

The Mini Bar Service Expert is responsible for ensuring all duties in the refreshment center inspection/attendant are followed.

Key responsibilities include:

  • Authorized to enter guest rooms pertaining to mini bar at any given point of time.
  • Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.
  • Maintain, track and complete daily worksheet of mini bar stock.
  • Responsible for replenishment of mini bar items in rooms.
  • Responsible for maintaining the mini bar pantry in terms of par stock, stacking and cleanliness.
  • Ensure products in mini-bar are not expired and take the proper procedure to remove those products as necessary.
  • Maintain assigned mini-bar cart.
  • Maintain and complete assigned floors and rooms requesting mini-bar service.
  • Maintain the highest level of customer service and display professionalism at all times.
  • Follows all required safety and standard operating procedures.
  • Ensure rotation of all mini-bar products.
  • Properly complete, maintain and track inventory in assigned storerooms.
  • Communicate effectively with mini-bar vending supervisor any issues and/or concerns.
  • Display appropriate two-way radio etiquette at all times.
  • Report all mini-bar concerns to management including any guest issues.
  • Perform any other duties deemed necessary for the success of the department.

Requirements include previous experience in the hotel industry and knowledge of Point of Sale (POS) systems, handheld POS, inventory and store requisition software, and reporting tools.

Work environment is usually loud and employee must frequently lift and/or move up to 40 pounds.

Skill Set:
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Ability to compute gratuity and change for a cash paying guest.


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