Student and Academic Administration Officer

Student and Academic Administration Officer

Join to apply for the Student and Academic Administration Officer role at The University of Queensland

Student and Academic Administration Officer

3 days ago Be among the first 25 applicants

Join to apply for the Student and Academic Administration Officer role at The University of Queensland

• School of Political Science and International Studies, Faculty of Humanities, Arts and Social Sciences
• Full-time, permanent position based at our St Lucia campus.
• Base salary will be in the range $82,133 - $91,295 + 17% Superannuation (HEW Level 5)
  
  
  • School of Political Science and International Studies, Faculty of Humanities, Arts and Social Sciences
  • Full-time, permanent position based at our St Lucia campus.
  • Base salary will be in the range $82,133 - $91,295 + 17% Superannuation (HEW Level 5)
    
    
  About This Opportunity
  
  The School of Political Science and International Studies is seeking a Student and Academic Administration Officer to join our small but mighty administrative team.
  
  In this role, you'll provide high-quality administrative support across the School's student and academic processes, including coursework, scholarships, committee servicing and frontline student advice including appeals, misconduct, and casual staff coordination. You'll also contribute to event and program delivery, including activities for the Rotary Peace Centre.
  
  School of Political Science and International Studies (POLSIS) is a vibrant community of academic and professional staff, postgraduate and undergraduate students, and visitors and honorary staff. Together, we investigate and respond to major political questions in ways that advance knowledge and create change.
  
  Key responsibilities will include:
  • Provide timely and accurate advice to students across the UQ student lifecycle, including enrolment, program, and course queries.
  • Support coursework administration, including course profiles, evaluations, placements, and casual academic staff coordination (CAHP).
  • Support the coordination of academic processes such as appeals, misconduct, scholarships, and committee support, including document preparation and minute-taking.
  • Manage academic administration tasks such as Class Sign-On, credit and extension requests, exams, and HDR progress tracking.
  • Provide administrative and coordination support for the Rotary Peace Centre, including program inductions, seminars, field trips, and Advisory Board meetings, while liaising with Fellows, Rotarians, and alumni.
    
    
  About UQ
  
  As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
  
  Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
  
  Benefits
  
  Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
  • Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
  • 17% superannuation contributions
  • 17.5% annual leave loading
  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
  • UQ Study for Staff
  • On campus childcare options
  • Affordable parking (from just $6.15 a day)
  • Salary packaging options
    
    
  About You
  
  We're looking for a motivated and service-oriented administrator who can demonstrate:
  • A relevant degree, or a diploma with at least two (2) years of administrative experience in a large organisation, or an equivalent combination of education and experience.
  • Strong customer service skills and the ability to communicate effectively with students and staff, including handling sensitive matters with discretion.
  • The ability to rapidly acquire knowledge to advise prospective and current students on matters pertaining to the UQ student lifecycle.
  • High-level digital literacy, including proficiency in Microsoft Office and the ability to learn and use student administration systems.
  • A proactive, team-oriented approach with the ability to work independently, adapt to change, and contribute to process improvements.
    
    

If you've worked in student advising or similar client-facing roles, or you're familiar with systems like SI-net, Business Objects, InPlace or CRM platforms, we'd love to know This experience isn't essential, but it would give you a great head start in this role.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Christina Jack, School Manager at c.jack@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below)in the subject line.

Want to Apply?

We Welcome Applications From All Individuals And Are Committed To An Inclusive And Accessible Recruitment Process. To Be Considered, Please Ensure You Upload

• Resume
• Cover letter addressing About You section above
  
  

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Sunday 17 August at 11.00pm AEST (R-54851). Please note that interviews have been tentatively scheduled for 21st August.Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative and Education
• IndustriesHigher Education

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