Student Administration Officer

Enjoy flexibility & work / life balance in this permanent full-time role.

Base salary will be in the range $82, $91, % Superannuation (HEW Level 5).

Based at our vibrant campus.

We are seeking a motivated and organised full-time Student Administration Officer to provide high-quality professional service to students and stakeholders of the Business, Economics and Law Faculty. The role involves delivering friendly, helpful, accurate, and informative advice and services. You will work within an established team sharing responsibilities in a supportive environment, handling administrative processing tasks, resolving day-to-day issues, and maintaining administrative systems. You will also contribute to policy and procedure development related to student and academic matters within the faculty.

• Providing accurate and timely advice to students and processing documentation related to admission, enrolment, progression, exchange, examinations, graduation, etc., as directed by the Manager, Student Administration.
• Applying general knowledge of student administration and developing specific knowledge of university rules, policies, and procedures.
• Assisting the Manager, Student Administration and Senior Manager, Academic Services on relevant matters.
• Liaising with other faculties, schools, and central administration regarding policies and procedures.
• Contributing to the development and implementation of administrative procedures for degree programs.
• Representing the faculty at events such as TSXPO, Open Day, and graduation ceremonies.
• Acting as Secretary to Faculty Committees, including preparing agendas, minutes, and follow-up actions.
• Managing various projects as assigned by the Manager or Senior Manager.
• Performing any other duties reasonably assigned.

As part of the UQ community, you will work alongside talented individuals from around the world and contribute to our vision of a better world through teaching, research, and student life activities.

We offer a range of benefits including:

• Up to 26 weeks paid parental or primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Flexible working arrangements including hybrid options and flexible hours
• Health and wellness discounts, free flu vaccinations, and access to Employee Assistance Program
• UQ Study for Staff
• On-campus childcare options
• Affordable parking from $6.15/day
• Salary packaging options

• An undergraduate degree or equivalent experience/education.
• Understanding of key administrative processes related to student and academic administration.
• Knowledge of university student computer systems (e.g., SI-net, Business Objects) or ability to learn quickly.
• Excellent written and oral communication skills.
• Strong customer service orientation.
• Empathy and effective communication skills with students from diverse backgrounds.

The successful candidate may need to complete pre-employment checks, including right to work in Australia and criminal checks. You must maintain unrestricted work rights in Australia for the duration of employment; employer-sponsored work rights are not available.

Questions?

For more information, contact Jacqui Cox. For application inquiries, contact the Talent Acquisition team, referencing the job ID below.

Applicants must upload a:

• Cover letter outlining how your background aligns with the 'About You' section
• Resume

UQ values diversity and is committed to a fair, equitable, inclusive recruitment process. Candidates facing barriers are encouraged to apply. For accessibility support, contact us.

Applications close on 2 September 2025 at 11:00 pm AEST. Interviews are tentatively scheduled for mid-September.